ZettaHost Review, Rating & Secret Unveiled 2018

our editors
9 votes 3.00 of 5
Not Recommended
ZettaHost is a Linux hosting provider which was initially created by a few enthusiastic students in Europe. Over 10 years have witnessed the growth of ZettaHost, now the products for which are covered with shared hosting, VPS hosting, dedicated hosting, reseller hosting, etc. Limited to web page, we have to point out that the whole review is based on the shared hosting.

Surrounded by many web hosts on the market, you may meet ZettaHost when looking for a hosting company. At that time, a question may be raised that whether to start a new hosting journey with ZettaHost. But it needs to be further reviewed on many aspects, like pricing, features, performance and support. In order to save your time, we just make a detailed analysis of ZettaHost.
Editorial Review

ZettaHost Technical Support Review 3.00 of 5

It is impossible that everything is going smoothly, so you will ask for technical help when caught up in trouble. In this sense, a solid support team really means a lot for you. ZettaHost makes a promise at offering 24/7 technical support, which is the same as other web hosts do.

However, ZettaHost provides after-sale service ONLY via ticket system, guaranteeing less than 1h response time. Frankly, we do not believe the ticket system alone is great enough to address all issues because in our experience, the timely communication channels like live chat and phone are better for answering simple hosting-related questions.

What's more, though the response time is guaranteed less than 1h, it is still unacceptable because you may lose money and consumers during the waiting time. Compared with ZettaHost, BlueHost guarantees prompt replies as short as 30s and InMotion Hosting provides customer service within 90s.

Cheap Prices and Rich Features 3.50 of 5

ZettaHost has totally three shared hosting plans, among which one is for free, the rest (Personal Hosting Plan and Business Hosting Plan) charges $2/mo and $4/mo respectively. These are promotional prices for only the first term, and then they will go up to $4.99/mo and $7.99/mo separately. Here we will show you what core features are included in each plan.
  • Free Hosting Plan: 1 domain hosting, 1 email account, 1 MySQL database, 1 FTP account, 5 GB monthly traffic, and 1000 MB disk space.
  • Personal Hosting Plan: 2 domains hosting, 1000 email accounts, 7 MySQL databases, unlimited FTP accounts, unlimited disk space, unlimited monthly traffic, and 1 free domain for A YEAR.
  • Business Hosting Plan: unlimited domains, email accounts, MySQL databases, FTP accounts, disk space, monthly traffic, and 1 free domain for LIFE.
You can get a free plan for a lifetime, but the limited features in it can only support you to host personal websites or blogs. If you are new comers, this free trial is a good way for you to learn more about how to host a site and test out whether ZettaHost service is good or not. However, we must remind you that if you want your site to grow with sufficient room, you need to pay extra money for that.

Certainly, if the limited features cannot satisfy your needs, upgrading the free plan is an option without losing any of your information. Though the 30-day money back guarantee enables you to try ZettaHost paid service without worry, you still need to think carefully before subscription because the policy does not extend to the domain fee.

Besides, one remarkable thing is that ZettaHost does not utilize a popular control panel, but use its custom one, which may lead to your confusion in managing various hosting services. Indeed, we are in support for technical innovations, but the control panel is not well tested by market after all.

Awkward Uptime and Mediocre Speed 2.50 of 5

Since uptime and speed are critical characteristics to consider when shopping around for web hosting, ZettaHost is committed to at least 99.9% uptime and a fast speed. It utilizes stable Linux operating system with Apache servers, which are powered by UPS and diesel generators and supported by shared SSL, Secure Shell Access, Firewall protection, RAID backup and 50 GBits network connectivity.

Statistics in below says if ZettaHost efforts work. You can see that the average uptime and the average server response time are not ideal as it promises, let alone comparing with that of other competitors. Also, some users complained a lot about the downtime and mediocre speed, which is consistent with our monitoring results.

ZettaHost Uptime

ZettaHost Speed

ZettaHost Alternatives 4.50 of 5

In a word, if you just host a simple site with a few pictures and texts, ZettaHost free trial is a good choice. However, if you want to get a paid plan, we do not recommend that.

You get what you pay for, that is, ZettaHost is not a good web host due to the awkward performance and poor technical support. Through Google Search, we did not find too much information about ZettaHost. In this respect, we doubt the size and the popularity of this company. After reviewing 200+ hosting companies, we select some shared hosting deals with reputation in the world of hosting.