WiredTree Review, Rating & Secret Unveiled 2018

our editors
6 votes 2.00 of 5
Not Recommended
WiredTree, as a newly-established web hosting company which was formed in 2006, focuses on providing webmasters with VPS and managed dedicated hosting singly. However, due to its small company size and immature hosting service, this company is not well-known among the public. Although it vows to serve all customers with a superior and modernized hosting environment, the real condition is far from satisfactory.

To cater to the rising demands from customers who enjoy large website traffic, WiredTree offers its specialized managed VPS hosting products – Managed VPS and SSD-Accelerated VPS. Each VPS hosting service is included with three optional plans. For example, the Managed VPS service consists of VPS1500, VPS2000 and VPS2500, while the SSD-Accelerated VPS is made up of SSD2000, SSD3000, and SSD4000.

To some degree, the mentioned diversified plans indeed enrich customers' options. However, to be frank, the pricing for the plans turns to be more sophisticated accordingly, and thus brings about unnecessary inconvenience especially for starters and new visitors . Things get worse if you have no ideas about which plan to go with in advance, and you are only left to open new tabs one after another to get a whole look at the pricing information.

As for the price, we take the cheaper Managed VPS hosting for example. The built-in plans are rated at $49/mo, $69/mo and $89/mo differently. Each plan has quarter, semi-annual or annual billing cycles. In details, for the quarter, semi-annual and annual registration, the discount are 2.5%, 5% and 10% respectively. Note that fees for some advanced features including Fantastico, Softaculous and WHMCS are excluded. The pricing is much higher than the average.

Special attention should be paid that WiredTree doesn't offer users money back guarantee. That means, customers who find that this company is not their cup of tea can't ask their money back or get any refund afterwards. And some customers say that there are more or less hidden fees in the later web hosting service, which attributes to its vague payment agreement policy.

In summary, we don't recommend WiredTree. Instead, we recommend you looking into this list of best VPS hosting choices - the managed VPS from branded companies is starting at $14.99/mo, like InMotion Hosting and BlueHost.

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Editorial Review

WiredTree Speed Review 2.00 of 5

WiredTree declares to utilize the latest technologies in server hardware, which include SATA II, SA-SCSI and dual-core processors, 1000 Mbps Ethernet ports and so forth. However, some customers point out that this company's backup and storage infrastructure aren't enterprise level and it takes longer-than-average time to upload or download site files.

To testify the reality, our team has monitored its servers and networks for several months. As a matter of fact, from our testing statistics in the last months, the average server response time from this web host is around 500ms, which is quite frustrating. Thus, weigh up before moving.

WiredTree Reliability Review 2.00 of 5

WiredTree declares to use two separated networks – one public and one private Internet work - to ensure more various services than other providers. And this company, like other trustworthy hosting providers, does have a 100% uptime guarantee. However, it has been criticized many times for unreliable hosting environment and massive downtime.

To be specific, a regular customer Dey puts it that WiredTree is indeed a puny company which includes low hosting capacity and thus goes down for extended periods of time, which is unbearable and ridiculous. Other users also voice that their sites run slower even than a turtle with WiredTree, and there is no any email or call to inform maintenance downtime.

WiredTree Feature Review 2.50 of 5

The hosting features vary from plan to plan. For instance, with the VPS1500 package, there are 1536 MB RAM, 100 GB disk space, 4000 GB monthly data transfer, 2 dedicated IPs, cPanel admin panel and CentOS Linux 6x64 operating system. And the CPU Priority is set as equal share on each plan.

With the other two plans, customers are able to get up to 2560 MB RAM, 150 GB disk space, 8000 GB monthly bandwidth, 2 dedicated IPs, cPanel/WHM and CentOS Linux 6x64 system. In the meantime, there are a variety of flexible upgrade options which charge extra fees and there is a correspondent fine for the out-usage. Objectively speaking, the features are quite rich.

WiredTree Technical Support Review 2.00 of 5

As for customer service, WirdTree promises to offer people complete responsive support via phone call and unique help desk. And it vows to make a proactive response to any hosting related issue and problem. Note that the sales and billing support are only available from 9 a.m. to 5 p.m. on weekdays.

In terms of the support quality, there are many totally different voices over the Internet. Some users complain that they have been badly treated from the "responsive" support in closing account procedure. And others point out that the support lines go straight to busy signal. Obviously, WiredTree fails to realize its promise.