Hosting Tutorial & Guide

SiteGround VS InMotion Hosting – Shared Hosting Comparison

updated on Dec 11, 2016
SiteGround VS InMotion Hosting – Shared Hosting Comparison SiteGround and InMotion are popular among bloggers and small businesses. They both have more than 10 years' experience in the industry, and they are operated by a professional team. However, different focuses and goals have led to many differences between the two companies' hosting offerings, for example, the server resources.

To get some details, we have invested much time learning about and monitoring the two web hosts. And when comparing their primary shared hosting plans, we find that InMotion has been doing better, which will be explained later.

Based on the information collected, we give the following ratings to the two companies. Proceeding on, you will see the unique benefits of SiteGround and InMotion as well as their similarities.

Note that the shared hosting plans we focus on in this comparison are SiteGround StartUp and InMotion Launch.

Read MoreSiteGround ReviewInMotion Review

About SiteGround and InMotion

SiteGround was started in 2004 as a web hosting provider. Since the inception, the company has been focusing on shared web hosting, but now it also offers cloud hosting, dedicated servers and reseller hosting for those who need these services. The company claims that it has more than 280 staff managing over 450,000 domains.

InMotion is a leading web hosting provider established in 2001. Being accredited by CNET and BBB, the company has maintained a quite good customer satisfaction rate. Over the years, InMotion has kept its commitment to the open source community, and it is actively supporting multiple open source projects including Joomla and b2evolution.

From the ratings above, you can see that we have given higher ratings to InMotion in almost all the reviewed aspects. Of course, there are reasons for that. The ratings are based on experiences and unbiased votes.

Why InMotion Is Better

To be brief, the reason is that InMotion Launch plan is faster and more rich featured than StartUp, while it costs less. Details are presented in below.

Much cheaper price

SiteGround shared hosting plans are much more expensive than those offered by InMotion. The StartUp plan is now available from $3.95/mo, which seems quite affordable. However, the special price is valid for the initial term only, and for renewal, the fee increases to $9.95/mo, which is too costly for a single domain plan. The industry average for such a plan is about $5/mo.

Also, you should pay attention that if you choose the one-month billing cycle with SiteGround, you have to pay $14.95 setup fee in addition to the normal hosting fee. Setup fee is nonrefundable.

InMotion Launch plan is priced from $7.99/mo regularly, while you can now get the plan at a much lower price of $2.95/mo by clicking through the following promotional link.

InMotion Promotional Link Activation

As for payment, SiteGround only supports Visa and MasterCard, while InMotion also accepts Discover, American Express, money order, and check.

More freebies

Both of SiteGround and InMotion provide some freebies regardless of the price of the plan you buy. This acts as a marketing strategy, but the freebies are helpful in saving money and getting you familiar with website optimization and promotion.

At present, SiteGround offers the following things in its web hosting plans for free.
  • A .com, .org, .net, .biz, .info, or .us domain which keeps free as long as the hosting account is paid.
  • Free transfer of one website per hosting account.
  • A free site builder which can be used to set up a site with a drag-and-drop feature.
Compared with SiteGround, InMotion offers even more freebies which bring much larger value.
  • A free domain name or free domain transfer.
  • Free transfers of up to 3 cPanel accounts, websites and databases.
  • Free $250 advertising credits for Yahoo!, Bing, Google and listings.
  • BoldGrid drag-and-drop website builder built on WordPress.
  • Free daily backups and free restoration.

More favorable refund policy

SiteGround offers a standard 30-day full refund guarantee, but InMotion stretches out the time to 90 days, which not only shows the company's confidence in service quality, but also guarantees enough time for new users to try all things. The money-back guarantee of InMotion is among the best we have seen in all these years.

More resources and features

Both StartUp and Launch include cPanel and Softaculous. The former tool makes it easy to manage hosting account, resource usage and websites, and the latter offers automation for the installation and update of over 300 open source scripts.

However, when other features are taken into account, StartUp lags behind much. For example, this plan allows hosting a single domain, while Launch allows two, at an even lower cost. For the information about more features, read the table below.

Hosted Domain(s)12
Disk Space10 GBUnlimited
Data TransferUnlimitedUnlimited
Email AccountsUnlimitedUnlimited
PHP, Python & Perl
MySQL & PostgreSQL
Cron Job
Ruby on Rails
Free Site Transfer
Regular Price$9.95/mo$7.99/mo
Discounted Price$3.95/mo$2.95/mo
How to ClaimLink ActivationLink Activation

Besides the features included in the table, InMotion also offers the following features which are not accessible to the users of StartUp.
  • A backup and restore tool & free restoration from automatic backups.
  • Application rollback, which allows you to revert the version of your application back to the previous one if there is anything wrong with a new update.
  • A premium website builder with pre-made templates and customization options.
  • Pre-installation of WordPress, Joomla and PrestaShop.

Going green

InMotion is a green hosting company that has been struggling to reduce their carbon output. Besides building the first green data center in Los Angeles, CA with advanced energy-efficient cooling technologies, the company also partners with some environment protection organizations.

Much better hosting speed

InMotion is the fastest among the 200+ shared hosting providers we have reviewed and tested. Their server response speed keeps less than 250ms, and the page loading time is no more than 2 seconds on the average. The main reasons for the good results are:
  • The company has built two data centers which are located on the east coast and west coast respectively.
  • The server and network hardware are of high quality, purchased from leading brands like Dell, Brocade and Cisco.
  • All servers use SSD drives which are designed to be fast.
  • Multiple network paths connected via BGP & 20 gigabits of network connectivity.
To gain a better understanding, you can read the server response monitoring results in below.

SiteGround offers four server locations, two in the US, one in Europe and one in Asia. It is believed that the company does not own or operate any of the data centers they use, and you cannot find detailed information about the facilities on its official site. According to the monitoring in the past year, the average server response time of SiteGround is more than 600ms, which is much slower than that of its competitor.

What Are Special to SiteGround Users

Compared to Launch, StartUp also has its own advantages, which mainly lie in the feature. The benefits are minor, but they are still good in some cases.
  • Free SpamExperts which offers advanced protection against email spam.
  • Unlimited subdomains and parked domains. Launch comes with 6 parked domains and 25 subdomains.
  • PHP 7.0, the latest beta version of PHP.

The Common Things Between SiteGround and InMotion

The two web hosts are both good in reliability and support. Learn the details in below.

Good reliability

No web host can make a success without delivering stable and reliable hosting services. SiteGround and InMotion know that, so they not only offer the guarantee of 99.9% uptime, but also try hard to fulfill it. To ensure good uptime, both companies adopt redundant power feeds, backup generators and the latest UPS technology. Network connectivity is backed by the cooperation with several major network carriers.

According to monitoring, SiteGround uptime averages 99.93% in the past year, and InMotion uptime averages 99.97%. If you are lucky, you can even enjoy 100% uptime with InMotion in the shared hosting environment.

Below are the monitoring results of InMotion in the past 30 days.

24x7 support powered by professionals

InMotion and SiteGround have been providing around-the-clock technical support since the very start of their business. Their support representatives are professional, responding to all of our tickets in an accurate and prompt way. During our trials, all the tickets were replied within 30 minutes.

Also, you can access their support team through phone and live chat for consulting and resolving simple account related problems. A patient manner is guaranteed.

Helpful hosting tutorials

Both web hosts have a huge knowledgebase with thousands of written tutorials and easy-to-understand videos. The tutorials are well categorized, so you can easily find the ones specific to WordPress, Joomla, Drupal, email, and many more.

The small difference is that the knowledgebase of InMotion is more active. Many customers and non-customers post their questions as comments under articles, and there is always a staff making a proper reply within minutes.

Conclusion – InMotion Is the Better Choice

After the detailed comparison, we would suggest InMotion more to shared hosting users because it is the same reliable as its competitor but offers faster speed and more features at a lower price. In fact, this company has always been under a fast and stable growth, and received few complaints.