Hosting Tutorial & Guide

SiteGround VS GoDaddy on Shared Web Hosting

updated on Oct 13, 2016
SiteGround VS GoDaddy on Shared Web Hosting Having been offering shared hosting for small-sized businesses and individuals for some years, SiteGround and GoDaddy are enjoying a reputation in the US market as well as some other countries including Canada. So the two companies usually quickly come to the mind of those who want to buy a shared hosting package from a reputable web host.

If you don't know much about the two web hosts and desire some detailed information about their shared hosting services to assist in making the choice, this comparison provides what you need.

In below, we will analyze the common advantages of SiteGround and GoDaddy in the industry, their own advantages over each other, and the common less competitive aspects of them. From the details, you will get to know how they perform in affordability, speed, uptime, support, etc.

Now you can read the ratings below to acquire the overall knowledge about the two companies' service value and quality.

Ease of Use
Read MoreSiteGround ReviewGoDaddy Review

The Common Advantages of SiteGround and GoDaddy

SiteGround and GoDaddy can almost compete with each other in shared hosting when it comes to the ease of use, reliability and technical support.

Easy-to-use cPanel

SiteGround and GoDaddy offer cPanel in all shared hosting plans so that their users, especially beginners, can get started quickly. Setting up hosting accounts, updating billing information and building a new website are all easy tasks with the use of cPanel.

To enhance the ease of use, the two web hosts also integrate some other tools with cPanel. For example, SiteGround has added Softaculous to cPanel to make it a click-and-go process for installing popular scripts. GoDaddy, however, has developed its own script installer which covers about 125 scripts. This installer can also be accessed in cPanel.

Good uptime

Though SiteGround and GoDaddy haven't provided much detail about the data centers they are using, they are reliable in uptime indeed, which can be seen from the long-term uptime monitoring carried out by our expert team.

The two web hosts have taken some measures to improve the availability and stability of their shared hosting services. These include equipping their data centers with redundant supplies of hardware, power and network, and performing 24x7 protection against hacks and viruses. Besides, they have also adopted some other technologies.
  • SiteGround: Utilizes custom server setup with which each shared account is isolated so that any vulnerable account doesn't affect others.
  • GoDaddy: Adopts CloudLinux operating system which balances Disk I/O, RAM and CPU limits to keep sites online. Also, the CageFS file system not only increases the security of website content, but also isolates accounts for better reliability.
The guarantee of 99.9% uptime has been fulfilled by both web hosts, and you can now read the uptime statistics of GoDaddy in below.

Rich support resources

Generally speaking, SiteGround and GoDaddy can provide helpful support for all basic hosting issues. They both have a knowledgebase with hundreds of tutorials for beginners and some advanced users, and offer suggestions and solutions via support tickets and phone if you ever have the need to contact real employees.

Their knowledgebase covers a lot of topics, including email setup, control panel, FTP, domain, billing, SSL, SSH, etc. The real-time support provided by their employees is also good in the industry, with quite fast responses and professional answers to most questions.

The Special Advantages of SiteGround

Compared with GoDaddy, SiteGround has its own advantage in the special offerings and technical support.

Lifetime free domain

All of SiteGround shared hosting plans include a free domain name no matter how long the billing cycle you choose is. What's better, this domain remains free for the lifetime of your hosting account, and altogether 7 TLDs are supported, including .com, .us, .org and .net. It could save you $14.95 per year.

GoDaddy also offers a free domain, but it applies to terms longer than one year only, and the domain is free for the initial term. When you renew your hosting account, you have to renew the domain registered for free, too. .com, .org, .net and .co are available for choosing.

More comprehensive technical support

SiteGround does a little better than its competitor in technical support because it provides assistance via live chat on a 24x7 basis. Live chat is an efficient communication channel for simple questions and account-related issues. GoDaddy also claims to offer live chat, but the new support channel that hasn't been used for long is available during business hours only and is not suggested for technical support.

Besides, SiteGround has gone further by offering support for application-specific issues like extensions and templates, and by building up the support representatives' personal profile covering the technical background, experience, expertise, etc.

The only problem with SiteGround is that the company separates customers' support requests into different levels. The more expensive your hosting plan is, the shorter waiting time you will experience.

The Special Advantages of GoDaddy

GoDaddy doesn't own many edges in the comparison. However, you may still benefit from one of the following features.
  • Resource upgrade – GoDaddy allows customers to purchase extra CPU, disk I/O and RAM at any time to deal with traffic burst or any other special needs without upgrading the entire hosting plan.
  • Easy domain setup – GoDaddy offers one of the best places to register domains at affordable rates. If you have registered a domain with this company, you are able to set it up with your hosting account with one click.

The Less Competitive Aspects of Both Web Hosts

Despite all of the two web hosts' advantages discussed above, there are some aspects in which neither of them does well enough, including the cost effectiveness, speed, and shared hosting features.

Expensive renewal rates

Both of SiteGround and GoDaddy have been offering affordable plans for beginners and those who don't need many resources. The SiteGround StartUp plan is now priced from $3.95/mo, and GoDaddy Economy plan is available from $3.99/mo.

However, these prices are exclusive to the initial term. The renewal will double your budget or even come higher. For example, SiteGround charges $9.95/mo for the renewal of StartUp, which makes the plan not cheap at all for hosting a single domain. Besides StartUp, the company prices the other two plans at really high rates, which you can see from the screenshot below.

SiteGround Shared Hosting Prices

As GoDaddy is discounting all shared hosting plans at almost 50%, you can enjoy quite low prices for the initial term regardless of the plan to purchase. However, that also means the renewal rates double. The Economy plan costs at least $7.99/mo, and the other plans need even more.

GoDaddy Shared Hosting Prices

Limitations in the features

SiteGround and GoDaddy are not among the best choices when it comes to web hosting features. They can indeed guarantee the ease of use by offering cPanel and a script installer, but there are still many limitations. For example, SiteGround only keeps one backup copy for the users of StartUp, and GoDaddy doesn't offer a website builder for free.

To show you more information, we have compared SiteGround StartUp with GoDaddy Economy for features, and added the Launch plan of InMotion Hosting for further reference.

FeatureSiteGroundGoDaddyInMotion Hosting
Disk Space10 GB100 GBUnlimited
Hosted Site(s)112
Free Site Builder
Email AccountsUnlimited100Unlimited
MySQL DatabasesUnlimited102
Ruby on Rails
Cron Jobs
Refund Guarantee30 Days30 Days90 Days
Regular Price$9.95/mo$7.99/mo$6.99/mo
Discounted Price$3.95/mo$3.99/mo$3.49/mo
Claim It--Link Activation

Not-so-good hosting speed

Slow speed has been a known weakness of GoDaddy web hosting services. By using the company's packages, you can experience long waiting time for server responses that takes about one second, and slow page loads that are longer than 3 seconds. Here are the server response times monitored by us.

SiteGround claims to offer fast speed which is backed by 4 data centers located in the US, Asia and Europe respectively, full SSD storage for databases and files, HTTP/2, and CloudFlare CDN. These equipment and technologies sound good, but the real speed delivered by the company is not satisfying. Server responses take over 600ms, which is a little below the average. It seems that SiteGround still needs to make more improvements.

Final Thoughts

It's true that both SiteGround and GoDaddy are reliable providers of shared hosting. But from this comparison, we have to say they are far from being perfect choices for most shared hosting users due to their demerits in price, speed, and feature. It's easy to find a shared web host which performs better than them.

If you are on the way to look for more options before making the final purchase, you can take the following providers into consideration as they are all experienced and professional, and understand what customers need.