Hosting Tutorial & Guide

SiteGround VS BlueHost on the Quality of Shared Hosting Service

updated on Mar 14, 2017
SiteGround VS BlueHost on the Quality of Shared Hosting Service To ensure that the comparison between SiteGround and BlueHost is real and impartial, we have personally reviewed the shared hosting services from both companies on price, feature, uptime, speed, technical support and some other important factors.

Based on our comprehensive editorial reviews, the monitored performance of the sample site hosted on SiteGround StartUp and BlueHost Plus, and verified customer reviews, we have given detailed ratings to the 2 companies. Read detailed information in the following table.

Editorial Rating about SiteGround and BlueHost

In fact both of these two web hosts are the award-winning options that have a large customer base for a long time. SiteGround was founded in the year of 2004. At present, they simply grow to be a large company that has more than 280 staffs and the number continues increasing.

BlueHost, born in 2003, has been developing into one of the largest cloud-based hosting solutions based on its industry-leading open source technology. This company locates its data centers in Provo, Utah, and has hosted over two million webmasters and 3.5 million domains throughout the world. It sets a goal to supply a better hosting experience by its shared, VPS, WordPress and dedicated hosting services.

To be frank, choosing between them can be tough. In this case, we have started the editorial rating in the very beginning after trying their services personally. Personally, we think BlueHost gives us the better hosting experiences than SiteGround. BlueHost beats down its competitor from the following points, such as performance and technical support, etc. Let’s move to the details and ratings on the shared hosting from the two providers.

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Package & Price

Price Currently, SiteGround has 3 shared packages named StartUp, GrowBig and GoGeek. As up to 60% discounts are offered by the company by default, the effective price of the packages starts from $3.95/mo, which is quite affordable. However, it is noticeable that the regular price starts from $9.95/mo, $14.95/mo and $29.95/mo, which is not so reasonable in the shared hosting field.

In addition, SiteGround only accepts payments via 2 kinds of credit cards – Visa and MasterCard, which is too limited and inconvenient for people who require other popular payment methods like American Express and PayPal. Moreover, the company charges additional $14.95/mo setup fee for monthly billing customers.

BlueHost has three shared hosting packages, including Basic, Plus and Prime. With up to 64% discount available for subscribers going through this promotional link, the packages are starting at $2.95/mo, while the regular price of the former one starts from $7.99/mo, much lower than that of the latter.

For the sake of both convenience and security, BlueHost gives support to not only credit cards (Visa, MasterCard, Discover and American Express), but also PayPal. Apart from that, the plans include 1 free domain and free marketing credits for Google, Facebook and Twitter.

BlueHost Promotional Link Activation

In the further, instead of providing only 30-day money back guarantee like SiteGround does, BlueHost grants an Anytime cancellation policy. That means, BlueHost allows upset customers to ask for a risk-free refund anytime they need unconditionally.

User Interface & Script Installation

Usually, the user interface refers to control panel. Fortunately, both of SiteGround and BlueHost use the most easy-to-navigate cPanel, which is full-fledged with distinct menu system and graphical administration interface.

On top of that, both of the two companies attach the cPanel with one-click script installer, which allows people to take a quick and easy installation on their beloved software. Note that the one-click installer adopted by SiteGround and BlueHost are different – the former uses Softaculous, while the latter applies SimpleScripts.


Feature In terms of features, the shared packages from SiteGround and BlueHost share a lot of similarities. For instance, both companies provide unlimited bandwidth, unlimited number of databases, 1 free domain name, 99.9% uptime guarantee, and cPanel control panel.

However, when we compare the features in detail, we found that StartUp lags behind in many aspects, such as the amount of disk space, the number of hosted domains, and the support for Ruby on Rails. See detailed comparison in the following table.

Plan in ComparisonStartUpBasicPlus
Free Domain
Disk Space10 GB50 GBUnlimited
Hosted Domains11Unlimited
Control PanelcPanelcPanelcPanel
1-Click InstallerSoftaculousSimpleScriptsSimpleScripts
Ruby on Rails
Marketing Offers$200
Money Back Guarantee30 DaysAnytimeAnytime
Regular Price$9.95/mo$7.99/mo$10.99/mo
Current Price$3.95/mo$2.95/mo$3.95/mo
How to Claim-Link ActivationLink Activation

Uptime & Speed

Performance SiteGround uses 3 data centers in Chicago, IL, Amsterdam NL, and Singapore, SG, and equips them with high quality hardware, custom-optimized server configuration and a high level of power redundancy. All of the data centers feature multiple power feeds and their own generators. The company guarantees 99.9% uptime, and our real-time monitoring results in an average of 99.91% uptime in the past half a year.

BlueHost also has 3 data centers which are self-built and maintained. Knowing what customers need, the company builds its own servers from the ground up with a large investment of millions of USD to deliver the best possible performance. Besides, the data centers also feature UPS power and a backup generator. The monitored uptime of this company is as the following chart.

As for speed, both of the companies utilize a self-development account isolation technology and CloudFlare CDN to deliver the fastest speed possible. As the monitoring statistics show, the server response speed of SiteGround averages 500ms, and that of BlueHost averages 320ms in the past month, more than 50% faster. Read the real-time monitoring results of BlueHost in the following chart.

Technical Support

Technical Support The quality of technical support is a crucial factor in choosing web host because there are unexpected issues happening now and then. Fortunately, both SiteGround and BlueHost offer top-notch support via phone, email and live chat on a 24x7 basis, which is quite helpful.

The difference in this aspect lies in the response time for support requests. We have personally tried all the communication channels offered by the 2 companies and got the conclusion that the holding time of BlueHost is approximately 30% shorter than that of SiteGround.

Which Company Offers the Better Shared Hosting Service?

The answer is BlueHost, certainly, as this company has the same reliability but surpasses its competitor a lot in price, feature and speed. The anytime money back guarantee, at the same time, makes the service worry-free. Moreover, this company has maintained a high reputation.