Hosting Tutorial & Guide

Site5 Reseller Hosting Review & Secret Unveiling

updated on Sep 14, 2014
Site5 Reseller Hosting Review & Secret Unveiling As one of the most trustworthy company in the industry, Site5 also releases its reseller hosting service. To find the service of this company's reseller hosting, we will give an unbiased and pertinent review on this service based on our profound investigations and the real customers' reviews.

First of all, we would like to give a customer rating review on this company's reseller hosting from the aspect of feature, speed, reliability, reputation and support. Read the following chart and check the details.
Site5 Reseller Hosting Review
  • Reputation
  • Feature
  • Reliability
  • Speed
  • Support
  • Price

Plans & Price

At the first place, Site5 provides webmasters with three different reseller hosting packages which are named as Starter, Standard and Premier respectively. In details, the mentioned three reseller hosting plans charge for $23.95/mo, $33.95/mo and $49.95/mo with 30 days free trial included in the meantime.

Site5 Reseller Hosting Review - Plans & Price Furthermore, this web host endows customers not totally content with the hosting service with 45-day money back guarantee and promises to make this process simplified and convenient by requiring no red tape, advanced notification, paperwork or caches.


Like other renowned reseller web hosting companies, Site5 also utilizes the widely-acknowledged user-friendly and easy-to-accustom cPanel in all of its reseller hosting plans, note that this company uses its self-developed custom control panel Backstage in its shared hosting packages.

What's more, this web host endows customers with unlimited resold accounts, which means that there is no limitation on the number of reselling accounts. Additionally, this hosting provider supports a one-click installation of many popular and useful third-party applications including advertising management, database, eCommerce, ERP, educational and forum software.

Moreover, Site5 offers the online WYSIWYG (What You See Is What You Get) website creator for its customers to get an easy and quick website building experience and offers people malware protection with 24x7 monitoring on the site for any phishing, malware and malicious attacks. Furthermore, there are more essential and useful hosting features listed as follows.

Disk Space50GB80GB120GB
Custom DNS Nameservers
Worldwide Locations (12 locations)
Domain Reseller Accounts
IP Addresses333
Free Migration to Site5
Free Billing Software

Reliability and Performance

As the reliability or uptime plays a vital role in successfully hosting a site, Site5 commits to offer customers up to 99.9% uptime and has indeed invested a lot of time and money to constantly improve its uptime. In addition, according to the effortless monitoring result in the past several months, we find that the average uptime of Site5 approximates to 99.91% that is a little less than that of the best reseller hosting.

In addition, this company proclaims to give customers with high-performance and high-quality hosting service by locating its data centers in twelve countries including Canada, America, United Kingdom, Europe, Australia, Asia and South Africa, enabling people to choose their nearest locations so that ensure insuperable server response speed.

Furthermore, its technicians always keep close and careful monitoring the servers 24 hours a day and 7 days a week. Additionally, according to the monitoring result in the past several months, we surprisingly find out that this company does not fulfil its promise and its average server response time is far from satisfaction.

Customer Support

Site5 Reseller Hosting Review - Customer Support As a trustworthy hosting provider, Site5 allows its customers to get contact with their professional and helpful technical staffs through making a free-of-charge phone call and submitting one email ticket as well as carrying out an on-site live chat. Furthermore, customers are also equipped with a large amount of tutorials and articles in its easy-to-access help center. But according to the investigation result, we find that there are many complaints about the long hold-on time and slow reaction from technical staffs.


Having reviewed the reseller service of Site5, we find out that it has a competitive price and rich and useful hosting features. But to be frank, its server response time and uptime as well as technical support are far from satisfaction and needed to be greatly improved.

For readers who are searching for a fast and reliable reseller web hosting company, we have the following recommendations.