Hosting Tutorial & Guide

NameCheap WordPress Hosting Review with Real-Time Monitoring

updated on Jan 05, 2018
NameCheap WordPress Hosting Review with Real-Time Monitoring We have received a large number of emails from readers asking whether the WordPress hosting service from NameCheap is worth going. To offer them an impartial answer, we started to host 2 medium-sized WordPress sites on the company's shared platform, and kept monitoring the sites closely with a 5-minute interval. In addition, we have browsed a pile of real customer reviews to make clear how other clients think about this service.

Based on our real hosting experience and the information we collected, we have worked out a comprehensive NameCheap review on the service's price, feature, compatibility, performance and technical support. Moreover, we have developed the following chart to show the ratings of it. Learn details in below.
NameCheap WordPress Hosting Review
  • Price
  • Feature
  • Compatibility
  • Reliability
  • Speed
  • Support

Packages & Price

NameCheap WordPress Hosting ReviewFounded in 2001, NameCheap has been followed by quantities of webmasters around the world. This web host has released 4 WordPress hosting solutions to enable its customers to choose the most proper one according to their preference, which are named as Value, Professional, Ultimate and Business SSD. Now, these plans are priced at $0.82/mo, $1.66/mo, $2.49/mo and $1.66/mo for the first 12 months. After the first term, the renewal prices are from $3.24/mo, an incomparable cheap hosting fee in the market. The company supports both credits cards and PayPal. Therefore, the purchase is convenient and secure.

However, this provider only offers 14 days money back guarantee that lacks competitiveness in comparison with other web hosts. During the long full refund period, customers will have a longer time to ask for a refund if they are not 100% satisfied with the service they get and want to cancel their accounts. Most web hosts give the freedom within 30 days, different from NameCheap.

Feature

Each hosting plan comes with the industry-leading cPanel that is the most easy-to-use control panel and the control center for customers' accounts, allowing them to create and manage their email, FTP, MySQL databases, application and more with the least effort being made. Furthermore, a Softaculous 1-click WordPress installer is integrated with cPanel, which enables customers to install this software with a few clicks, within 1 minute.

Besides the user-friendly control panel and installer, all the solutions come with unlimited monthly data transfer and parked domains. Additionally, each plan is featured with SSH to guarantee the security of remote management. However, they have many differences in disk space, email, databases, and other factors. Learn the detailed feature information in the following table.

FeatureValueProfessionalUltimateBusiness SSD
Disk Space20 GB50 GBUnlimited20 GB
Hosted Domains31050Unlimited
Control PanelcPanelcPanelcPanelcPanel
1-Click InstallerSoftaculousSoftaculousSoftaculousSoftaculous
BackupsTwice a WeekTwice a WeekTwice a Week2 x Daily + Weekly
Telephone Support
Email & Live Chat Support
FTP Users50100UnlimitedUnlimited
Email Accounts50100UnlimitedUnlimited
MySQL Databases50100UnlimitedUnlimited
Money Back Guarantee14 Days14 Days14 Days14 Days

Compatibility

The minimal requirements of hosting WordPress are PHP 5.2.4 or higher and MySQL 5.0 or higher regularly. Nevertheless, the requirements for WordPress 3.1 have changed into PHP 4.3 and MySQL 4.1.2. According to the feature list at the company's official site, they provide PHP 7.1 and MySQL 5.x.x. Thus, each of their WordPress hosting packages is 100% compatible. In addition, PHP runs as suPHP for the increased security of hosted websites.

Performance

NameCheap WordPress Hosting - PerformanceNameCheap operates several state-of-the-art data centers across North America and Europe, each of which is equipped with hundreds of high performance Dell servers, UPS, diesel generators, and climate control systems. In addition, technicians and engineers are monitoring the data centers and servers 24x7. In this way, they are able to find and solve any sudden issue as soon as it arises to ensure customers run websites without any unexpected interruption.

According to our monitoring result, the uptime of this web host in these months is 99.95% on average, and the server response time of it is 589 ms which is less than the average of shared web hosts but a little more than that of some famous ones like WebHostingHub, JustHost and A2Hosting. Learn the detailed server response time information of the 3 companies in the following statistics chart.

Technical Support

NameCheap WordPress Hosting - SupportHaving built their service reputation since 2001, NameCheap is dedicated to making their customers enjoy a happy hosting experience. They provide a high level of technical support powered by a number of support representatives through live chat and email, all of who are proficient in WordPress and standing by 24x7, so that they are able to give instant assistance to help customers deal with problems. A special attention should be paid that there is no phone support available for NameCheap users.

In the knowledge base, consultants have developed a pile of helpful articles and detailed video tutorials with a lot of information about hosting for a little self-study, from which customers are capable of finding the answers of most frequently asked questions to resolve common issues.

Conclusion

According to the comprehensive review above, it is reasonable to conclude that NameCheap is NOT a good option for people to host personal websites. The slowness of its services disappoints WordPress users who desire fast hosting speed. In fact, this web host is only recommended for the domain name registration service.

For better alternatives, we have listed several of the best WordPress hosting providers in the following table. They are ranked as the top options because of the greater reputation for hosting and the good service quality.