Hosting Tutorial & Guide

NameCheap VS HostGator – Which Is better in Linux Hosting

updated on Feb 16, 2017
NameCheap VS HostGator – Which Is better in Linux Hosting We have worked out a comprehensive comparison between the shared hosting plans from NameCheap and HostGator to make clear which is better in Linux hosting, although both of them have been in the industry for more than 10 years and trusted by millions of webmasters. This comparison is based on our in-depth review on the 2 companies' reputation, price, feature, reliability, performance and technical support.

Moreover, we have read a number of verified feedbacks from the 2 web hosts' real customers to learn how they think of the service they have got. According to the information we have collected and our personal experience, we have developed the ratings of some important factors in the following table.

Plan in ComparisonValue PlanHatchling Plan
Loading Speed
Customer Rating
Read Reviewsnamecheap ReviewHostGator Review

Plans & Price

NameCheap VS HostGator - PriceFounded in 2001, NameCheap offers several kinds of hosting services, among which the shared hosting is extremely famous, which includes 4 different plans named as Value, Professional, Ultimate and Business Expert that are priced from $2.95/mo to $22.98/mo. Unlike other 3 plans come with short-term 1/3/6-month billing cycle, the cheapest Value plan comes with 3/2/1-year billing cycle, priced at $2.95/mo, $3.48/mo and $3.98/mo respectively.

What's more, this company only guarantees 14 days money back guarantee that is much shorter than that most web hosts offer. In addition, none of the solutions includes a free domain name or any advertising credits.

HostGator has released 3 Linux shared hosting solutions named as Hatchling, Baby and Business that are respectively priced at $6.95/mo, $9.95/mo and $14.95/mo by default. Now, the company is providing a special 45% discount for visitors who subscribe this service by activating the coupon HG45PERCENT, with which the price is low to $3.82/mo, $5.47/mo and $8.22/mo.

In addition, the company guarantees 45 days full money back and anytime prorated money back to enable customers to ask for a full refund if they want to cancel their accounts in the first 45 days and a prorated refund after that period. Furthermore, the web host supports both credit cards and PayPal, which ensures the purchase is secure and convenient.

HostGator Promotional Link Activation


NameCheap and HostGator both adopt cPanel as control panel, which enables their customers to manage every aspect of their accounts with the least effort being made. In addition, they both offer a large number of server resources and highlights to ensure customers are capable of running websites smoothly and stably.

However, the 2 companies also have some differences in this factor. In below, we have made a comparison table to list the main features offered by them. Due to the similarity in the current price, the Value plan and Hatchling plan are selected in this part.

Plan In ReviewValue PlanHatchling Plan
Disk Space25 GBUnlimited
Hosted Websites100Unlimited
Hosted Domains5Unlimited
Data TransferUnlimitedUnlimited
Email Accounts50Unlimited
MySQL Databases50Unlimited
FTP Account
Toll-Free Phone Support
Money Back Guarantee14 DaysAnytime
Regular Price$2.95/mo$6.95/mo
Effective Price$2.95/mo$3.82/mo
How to Claim-Promo Link

Reliability &Performance

NameCheap VS HostGator - ReliabilityBoth NameCheap and HostGator guarantee at least 99.9% uptime for all the people who are using their shared hosting service and have done a lot of hard work to fulfill this commitment. To figure out whether they make good on their word, we have been hosting 2 websites respectively with the 2 companies, and kept monitoring the uptime. As a result, we found the web hosts have done a pretty good job.

In detail, by using multiple state-of-the-art data centers equipped with redundant power, HVAC, fire detection/ suppression systems and 24x7 armed security, HostGator surpasses NameCheap in uptime slightly. The monitoring results show that the uptime of the former is 99.98%, while that of the later is 99.91%. Learn detailed HostGator uptime information in the following chart.

In terms of hosting speed, HostGator has never disappointed any of their customers. This web host adopts hundreds of 100% factory-tested Dell servers and cooperates with Cisco network and other 9 backbone and fiber providers, including AT&T/SBC, MCI, Level3, and more, which enables them to deliver fast hosting speed. According to our monitoring results, the server response time of this company is 350ms, whereas that of its competitor is 570ms.

Read this statistics for the detailed HostGator server response time of the past 30 days.

Technical Support

NameCheap VS HostGator - SupportRespectively owning a powerful support team that includes more than 200 experienced, professional, knowledgeable and well-trained support staffs, both NameCheap and HostGator provide a high level of technical support through email and live chat. The support representatives are on-site 24x7, so that they are able to respond quickly and offer instant and effective assistance for customers to deal with any kind of hosting issue.

Moreover, technicians and engineers of both companies have worked out quantities of helpful articles and detailed video tutorials in the vast knowledgebase, aiming to help customers learn more about hosting and teach them how to deal with most common issue independently. However, the difference is that asking for help through toll-free phone call is available for HostGator customers, but not for NameCheap customers.

Knowledge Base

There are two large knowledge bases set up by these two web hosts respectively, with which you can learn from plenty of useful tutorials, tips and beginner’s guide to the aspects of the control panel, account upgrade, email service, domain, SSL, website design, affiliates and many more.

From the knowledge base of HostGator, you can not only check the textual contents, but also some video tutorials for the vivid guidance. In addition, there is a Blog area available, from which you can check a lot of useful tricks about how to set up, run, manage and promote your website in an effective manner. Even, if you want to learn from some experienced webmasters and communicate with them, you can join the active HostGator Forum section.

With NameCheap, you can also start the self-learning with much ease by checking their exclusive knowledge base. In addition, this web host shows an obvious Q&A section for the commonly asked questions and their corresponding answers.


Now, let’s sum up the above-mentioned information to give you a more detailed and vivid impression of these two web hosts.

NameCheap Wins Over HostGator

  • NameCheap offers a cheaper hosting price than HostGator
  • NameCheap offers a better domain name registration service than HostGator
  • NameCheap has a large community and offers more video tutorials than HostGator, which is better for newbies

HostGator Wins Over NameCheap

  • HostGator achieves a better uptime track record and a faster page loading speed than NameCheap.
  • HostGator offers a more responsive and convenient technical support than NameCheap.
  • HostGator allows a longer money back guarantee, giving a better sense of risk-free than NameCheap.
  • HostGator allows multiple billing circles while NameCheap only allows the 1-year billing.

Obviously, HostGator wins more games. Therefore, if you are looking for a reliable, fast and professional web host between these two web hosts, HostGator is the better option.