Hosting Tutorial & Guide

iPage VS Fatcow – Which Is Better for Linux Shared Hosting?

updated on Jan 31, 2018
iPage VS Fatcow – Which Is Better for Linux Shared Hosting? This comprehensive iPage vs Fatcow comparison is based on our personal hosting experience and a pile of real customer reviews, aiming to reveal the differences and similarities between the 2 companies and helping webmasters make a right choice between them. It is written from several aspects, including editorial ratings, customer votes, price, feature, uptime, speed and technical support.

Editorial Ratings & Customer Votes – iPage Is Better

iPage has been offering shared hosting for over 10 years and now it is managing more than 1 million domains for hosting users. The company is well-known for the cheap price which is usually lower than $2/mo. Due to the affordable shared hosting service and the availability of easy-to-use tools like Weebly, iPage has gained a good reputation among bloggers, small businesses and non-profit organizations.

Founded in 1998, Fatcow has been emphasizing on shared hosting although some other hosting solutions like VPS and dedicated servers are also available. Now the company is fairly large in size. However, complaints can be seen here and there on the Internet due to the company's lack of customer care.

We have hosted 2 WordPress websites on iPage and Fatcow shared platforms for about 6 months, and kept monitoring them closely. Besides, to know the real voice of real customers, we have collected a large amount of verified feedbacks. In below, we have worked out a table to show the editorial ratings and customer votes on the overall service, price, feature, uptime, loading speed, and so on.

PlanEssential PlanFatcow Plan
Loading Speed
Customer Rating
Read ReviewsiPage ReviewFatcow Review

Plans & Price – iPage Is Cheaper

iPage VS FatcowHaving been in the industry for a really long time, iPage offers several kinds of Linux based hosting services, including shared, VPS and dedicated hosting. Used by most of the customers, the shared solution Essential Plan is priced at $7.99/mo regularly, but visitors who go through the following promotional link are able to get an over 75% discount and can pay as low as $1.99/mo.

In addition to the compelling discount, the company provides customers a large amount of free extras, such as a free domain name for 1 year, $200 marketing suite, $100 security suite, $50 support suite and $50 design suite.

iPage Promotional Link Activation

Just like its competitor, Fatcow has released 1 Linux based shared web hosting plan, which is named as Fatcow Plan. $4.08/mo is available for customers subscribing this package for more than 1 year. Additionally, this plan includes $100 Google Adwords credits, $50 Facebook advertising credits and $25 Yahoo!/Bing Adwords vouchers. However, the renewal prices are as high as $14.95/mo for 1-month term. It is easy to have a sense of financial burden after the first term with Fatcow.

Both of the two companies guarantee a 30-day full refund, so that those dissatisfied customers are entitled to cancel their accounts and then ask for a full refund within the first 30 days after their accounts are created. However, there are two common shortcomings of their refund guarantees.
  • Refunds are valid for the initial 30 days only. No refund is offered after the specified time.
  • Refunds are eligible for credit card payments only. Payments made via other methods are nonrefundable.

Feature – Not Excellent

Both of the 2 companies offer many outstanding features like unlimited disk space, monthly data transfer, email accounts, hosted domains, with which customers are able to run websites smoothly and stably. In addition, iPage and Fatcow both provide shared SSL to encrypt the data when it is transferred across the Internet, which ensures the safety of customers' data.

However, neither of them offers cPanel as the control panel. iPage provides vDeck, a rich-featured while outdated control panel which is utilized by a small portion of web hosts only, while Fatcow offers a custom control panel which is even worse than vDeck. The custom control panel not only makes website management harder, but also results in more difficult website transfers.

In addition, the two web hosts do not support SSH, an important feature for establishing a secure connection for remote command execution. To learn the detailed feature information about the shared hosting solutions the 2 companies released, read the following comparison table.

PlanEssential PlanFatcow Plan
Control PanelvDeckCustom
Shared SSL
Security Suite
1-Click Script Installer
Design Suite
Shared SSL
Money Back Guarantee30 Days30 Days
Regular Price$7.99/mo$12.95/mo
Discount Price$1.99/mo$4.08/mo
How to ClaimLink ActivationLink Activation

Uptime & Speed – iPage Is Better

iPage VS FatcowIn terms of reliability, iPage guarantees 99.9% uptime, and they also have done a lot of hard work to fulfill this commitment. This company utilizes 2 first-class data centers in the Boston, MA area, both of which are equipped with redundant power supply. Therefore, any service interruption caused by power outrage can be prevented effectively.

In addition, the network infrastructure of iPage is comprised of a pooled server environment, which gives virtually any server on their network the ability to access the website files when a request occurs. Therefore, even a server is down, customers' websites are still accessible, which increases the service reliability inevitably. Learn the real-time iPage uptime of the past 30 days in the following chart.

As for Fatcow, this company also uses 2 state-of-the-art data centers, in which they use high performance servers, N+1 power and physical security measures to ensure that customers are able to run websites in a stable and secure hosting environment. Besides, the data centers and servers are under monitoring 24x7, so that any sudden interruption can be avoided. Check out the following table to learn the real Fatcow uptime in the past 30 days.

When it comes to hosting speed, iPage really does a good job. The data centers this company uses have the same network architecture and facilities, both are equipped with high performance load balanced servers, world's leading Cisco routers and BGP 4 smart routing that enables customers' data to be always transferred in the fastest speed possible. Moreover, technicians and engineers are monitoring the data centers and servers 24x7, designed to resolve and prevent any sudden issue to ensure customers can run websites without unexpected interruption.

According to our monitoring results, the server response time of iPage in the past 6 months is 559ms on average, while that of Fatcow in that period is 695ms averagely. Learn the detailed server response time of the 2 companies in the past 30 days in the following statistics chart. Both web hosts cannot catch up with others who can shorten the server response time to less than 400ms. To put it simply, page load speed will be a setback for your website to grow or sell services regardless of your choice between the two web hosts.

Green Web Hosting – Both Good

Both of iPage and Fatcow are green web hosting providers. The use the same green method – purchasing renewable credits to compensate the power consumed by their data centers.

Besides, they offer green badges for customers to use on their own sites to show their responsibility to the environment protection. The green badges can help in building the reputation and attracting visitors who also care about the environment. Anyway, this is a win-win situation for both web hosts and webmasters. Certainly, the first factor to a hosting decision should still be their service quality.

Technical Support – Both Good

iPage VS FatcowiPage and Fatcow both claim to offer a high level of US based technical support 24 hours a day, 7 days a week. When you have no idea how to solve problems, the effective and useful assistance from the knowledgeable and experienced technical support staffs will give you a hope of getting rid of the situation.

It appears that customers can make a toll-free phone call, start a live chart online by clicking the live chat button, or send an email with the detailed information about the issue. However, the fact is not always in accordance with words. Our search tells that Fatcow is not as good as the competitor in terms of support quality. It often takes us a long time to get responses from Fatcow support team. From our point of view, technical support has not drawn an enough attention of Fatcow.

A good thing is that professional technicians and engineers have worked out thousands of in-depth articles, detailed video tutorials and helpful user guides in their knowledgebase. So customers sometimes are able to get the right answers of frequently asked questions to solve their problems without turning to the support team.


From all the aspects we have reviewed above, the shared hosting plans offered by iPage and Fatcow both are reliable, while that released by the former company is a little faster and cheaper. Therefore, we sincerely recommend readers who are looking for a reliable, fast and affordable Linux shared hosting package go with the Essential Plan provided by iPage.

However, if you have the desire for, cPanel, SSH, or faster speed, you will need to consider another web host rather than iPage or Fatcow. In such a case, below are some good choices.