Hosting Tutorial & Guide

HostMonster VS Fatcow – Shared Web Hosting Comparison

updated on Dec 01, 2016
HostMonster VS Fatcow – Shared Web Hosting Comparison HostMonster and Fatcow are well-known hosting providers in this industry since they have been providing web hosting service for over a decade. However, which one is more cost cost-effective? This is the part which many webmasters concern about most. To figure out this question, we have conducted an investigation and collected mass statistics and feedbacks.

This HostMonster vs Fatcow mainly focuses on price, features, uptime, speed and technical support. But before you go into the detailed analysis, please have a look of the following ratings of the two companies.

About HostMonster and Fatcow

HostMonster, starting the web hosting business in 2005, is now a leading provider of shared hosting, VPS and dedicated servers. While putting the most emphasis on the shared hosting solutions, this web host has been enjoying a vast popularity among individuals and small businesses. The around-the-clock technical support is one of the largest highlights of HostMonster.

Fatcow was established in 1998, so it has had a long history of about 20 years. During the years, the company has been providing a shared hosting plan for users, and now there is some room prepared for growth as VPS and dedicated hosting solutions are also available. However, with the time going by, the reputation of Fatcow has not gained an increase, and instead, more and more complaints appear. The reasons for this are offered in the comparison below.

At the beginning of the comparison, we would like to present a table of editorial ratings on the services' overall value, performance, control panel, and support. All of the ratings are unbiased, given based on our personal reviews and experience. Read the following table for details.

Editorial RatingHostMonsterFatcow
Overall
Performance
Control Panel
Support
Read MoreHostMonster ReviewFatcow Review

Price Comparison

As for shared web hosting, HostMonster offers 3 package which are now available at low pricse starting at $3.95/mo for visitors placing orders through the following promotional link. This price is up to 58% off the regular $9.49/mo. HostMonster accepts payment via both credit cards and PayPal to allow customers to choose a suitable one based on their own requirements. An anytime money-back guarantee is also available.

HostMonster Promotional Link Activation


Fatcow provides a single shared web hosting package to meet the demands of personal websites and small businesses. In the current promotion, new customers are able to get over 50% discount for $49/year which averages $4.08/mo. The regular price, which is also the renewal price, starts at $10.95/mo. The deals can be paid via CC or PayPal. Besides, a 30-day money back guarantee also comes along.

Features

In addition to utilizing a customizable control panel, Fatcow and HostMonster also share many unlimited features such as disk space, bandwidth and email accounts. Moreover, features like site builder, script languages and shared SSL are also offered by both companies. However, the service Fatcow provides has many limitations.

For instance, the free domain name that Fatcow offers is only available for the first year. Likely, although Fatcow allows users to create unlimited mailboxes, there is a big restriction – each individual mailbox only has a storage capacity of 500MB or 10,000 email messages.

HostMonster, however, provides more features. Please refer to the following table to know more about the details.

FeatureHostMonsterFatcow
PlanBasicFatcow Plan
Free Domain
Disk Space50 GBUnlimited
Control PanelcPanelCustom Control Panel
PHP 5
MySQL 5
Python
Perl
Shared SSL
Data Backups
SSH
Custom Cron Jobs
Money Back GuaranteeAnytime30 Days
Regular Price$7.99/mo$10.95/mo
Special Price$3.95/mo$4.08/mo
How to ClaimLink ActivationLink Activation

Control Panel

HostMonster utilizes cPanel as the control panel. As the recognized most user-friendly control panel in the market, cPanel comes with a simple but powerful user interface inside which users are able to manage all things easily, including domains, files, installed software, website and account security, and so on. This control panel is quite easy-to-use.

Fatcow adopts a custom client control panel. This control panel has a well-organized drop-down navigation and gives users full control over every aspect of their hosting accounts. The disadvantage is that it requires certain technical knowledge and it's not as popular as cPanel.

Website Creation and Management

Both HostMonster and Fatcow offer a lot of tools and services to help you set up and manage your website easily.
  • Create the website – No matter which kind of website you want to set up, you can feel much easy for both of them support a wide range of scripts that can be used to build the blog sites, business sites, portfolio sites, online stores, photo galleries and many more. In addition, with the 1-click installer and the great website builder, you can start your site effortlessly.
  • Manage the website – They all offer the great control panel, with which you can manage every aspect of your site easily, such as the files, images, databases, domains, emails and many more. However, as the ease of use for a control panel means a lot for newcomers, HostMonster offers the cPanel one, but Fatcow provides a custom option.

Uptime & Speed

HostMonster and Fatcow guarantee 99.9% uptime for all of the hosted domains, and both of them operate more than 1 data center based in US equipped with uninterrupted power supply and diesel generators to secure servers from power outages. HostMonter data centers also feature 24x7 server monitoring to prevent system errors or failures.

Fatcow claims that it is equipped with a series of advanced technologies to ensure redundancy, reliability and security, including dual routers, NetApp storage clusters and gigabit network connection. At the same time, it promises to offer 24×7 server monitoring. However, there is no evidence to prove that. In contrast, according to feedbacks from its customers, it is not so rare to meet with downtime. After having met this situation for several times, they turn to another hosting company in the end.

We have personally monitored HostMonster and Fatcow uptime for at least 3 months. During that period, we have never met any serious downtime with both companies. Below are the uptime statistics of them in the past 30 days.
  • HostMonster: 99.98%.
  • Fatcow: 99.90%.
Here is the uptime of HostMonster.

Fatcow promises to its clients that their web and e-mail files are served through Linux machines utilizing Apache web server for optimized performance. Rather, according to the collected statistics, it seems that the use of these advanced technologies doesn't help much.

HostMonster utilizes advanced cloud technology and a lot of other speeding-up technologies like multiple 10 gigabit Ethernet connections. From feedbacks of customers, it shows that clients are very satisfied with the speed of their websites. In order to get more accurate statistics, we have been monitoring its server response time in the past month, and then we draw the following chart.

According to our monitoring, HostMonster is averagely 100% faster than Fatcow in server response speed.

Technical Support

Both HostMonster and Fatcow offer 24x7 technical support to help their customers out of technical troubles. The 2 companies have the same communication channels – toll-free phone number, email, and a live chat button, while according to our personal experience to call, email, and chat with their support representatives, HostMonster has done better in responding to customers' requests as quick as possible.

Besides, they both have prepared an online help center containing a knowledgebase, a beginner guide, and hundreds of written tutorials. The difference is that HostMonster also offers a user forum in which customers can communicate with others or seek for help, and dozens of "How-To" video tutorials which can guide customers through many common issues.

The Two Web Hosts' Advantages over Each Other

From the comparison above, it can be seen that HostMonster and Fatcow have their own advantages when compared with the other although both can deliver good uptime. So in below, we have briefed their edges to help readers with the final decision.

HostMonster advantages

  • It offers cPanel for free in each shared hosting package. This control panel is much better to use than the custom control panel provided by Fatcow, not to mention HostMonster has integrated SimpleScripts installer with its control panel.
  • HostMonster offers more features that customers may need, such as SSH and Perl, while Fatcow does not have these offerings.
  • HostMonster is over two times faster than its competitor in server responses and page loads.
  • This web host's support team is more responsive, offering replies through phone and live chat within one minute.

Fatcow advantages

  • The price for the initial term is quite affordable, and with the cost of $4.08/mo, customers can get unlimited disk space, bandwidth, email accounts and databases.
  • The Fatcow Plan includes $200 marketing credits and free YellowPages.com listing.

Which Company Provides the Better Shared Web Hosting Service

The winner should be HostMonster. Based on the several facts discussed above, HostMonster owns obvious edges over its competitor in price, control panel, performance and technical support. It should be a better option for shared web hosting users.

Visit HostMonster