Hosting Tutorial & Guide

HostGator VS HostPapa – Shared Web Hosting Comparison

updated on Feb 15, 2017
HostGator VS HostPapa – Shared Web Hosting Comparison As 2 of the most reputed web hosting providers, HostGator and HostPapa have a lot of similarities in their shared hosting services. In below, we have worked out a shared web hosting comparison between the 2 companies from several aspects, including price, customer satisfaction rate, feature, reliability, performance and technical support, designed to help webmasters make a right choice between them.

We have been with HostGator and HostPapa for about 2 years, and have collected a pile of verified feedback from the real customers of the 2 companies. Based on our experience and the customer reviews, we have made the following ranking table on the overall service, price, feature, loading speed, uptime, support, etc.

Loading Speed
Read MoreHostGator ReviewHostPapa Review

Price – HostGator Is Cheaper

HostGator VS HostPapaAs one of the largest web hosting, HostGator has released 3 shared web hosting plans to enable their customers to choose the most appropriate one according, which are named as Hatchling, Baby and Business. The regular price of the packages starts from $6.95/mo by default, but customers who go through the following promotional link and activate the coupon code HG45PERCENT are able to get a 45% discount and cut the price down to $3.82/mo. Each of the plans comes with $100 Google advertising credits.

What's more, the company offers 45 days full money back guarantee and anytime prorated money back guarantee to enable customers to ask for a full refund if they cancel their accounts in the first 45 days and a prorated refund after that period. Moreover, thanks to the support for credit cards and PayPal, the purchase is secure and easy.

HostGator Promotional Link Activation

Like its competitor providing multiple plans, HostPapa offers 3 shared hosting plans too, priced from $9.99/mo, $14.99/mo and $24.99/mo. However, now, the company is offering a compelling discount for visitors, with which the price is low to $3.95/mo. Note that this low rate is just valid for the 36-month plan. In addition, this service is integrated with a free domain name for 1 year.


HostGator and HostPapa both provide sufficient features to make their customers run websites well, such as disk space, monthly data transfer, hosted domains and email accounts. Additionally, both of them use cPanel as control panel, which enables their customers to manage every aspect of their websites and hosting accounts in a pretty easy way. Learn the main features the 2 web hosts provide in the following table.

Plan In ReviewHatchling PlanStarter
Data TransferUnlimitedUnlimited
Control PanelcPanelcPanel
Shared SSL
FTP Access
Free Backups
Money Back Guarantee45 Days30 Days
Regular Price$6.95/mo$9.99/mo
Discount Price$3.82/mo$3.95/mo
How to ClaimPromo Link-

Reliability & Performance - HostGator Is Better

HostGator VS HostPapaHaving partnered with reliable data center providers for many years, HostGator has the confidence to provide customers with at least 99.9% uptime. This company is utilizing multiple state-of-the-art data centers that are featured with the first-class security, power, safety and cooling system, designed to ensure that customers can run their websites in a stable and secure hosting environment. In addition, the data centers are equipped with redundant power, HVAC, fire detection/suppression systems and 24x7 monitoring.

Utilizing several quality data centers located in US and Span, HostPapa guarantees solid 99.9% uptime. All the data centers they are using are equipped with complete climate and temperature systems, raised floor facility, fault protection, security, fire-suppression systems, water detection systems, UPS, standby and redundant power generation and diesel backup generators, ensuring a satisfying uptime for customers to run website smoothly and stably.

According to our monitoring results, in the last 3 months, the uptime of HostGator is 99.97% on average, while that of HostPapa is 99.93% averagely. Learn the real-time uptime of the 2 companies of the past month in the following 2 charts.

HostGator Uptime

HostPapa Uptime

In terms of hosting speed, the websites hosted with HostGator are accessible via a fully meshed and redundant certified Cisco and other 9 backbone and fiber provider, so they are running much faster than that hosted with HostPapa. According to our survey, almost all the people who have been with both HostGator and HostPapa think that the service offered by the former much faster. Read the following comparison chart to learn the server response time of the 2 companies in the past 30 days.

Technical Support - Both Quality

HostGator VS HostPapaAs for technical support, both of the 2 companies provide a high standard support service powered by hundreds of support staffs through phone call, email and live chat, all of who are really patient, knowledgeable, experienced and on-site 24x7, so that they are able to offer fast and effective assistance for troubled customers to resolve problems.

Additionally, the technicians and engineers have worked out a pile of helpful articles and detailed video tutorials with a lot of information about web hosting, from which customers can get the solutions of common issues without turning to the support team.


From the aspects we have reviewed, the 2 companies both offer affordable, easy-to-use and reliable shared web hosting services. However, we sincerely recommend webmasters who are looking for a high performance hosting plan go with HostGator which offers extremely fast hosting service than its competitor.