Hosting Tutorial & Guide

HostGator VS 1and1 – Small Business Hosting Comparison

updated on Feb 16, 2017
HostGator VS 1and1 – Small Business Hosting Comparison As 2 of the most reputed web hosting service providers in the world, HostGator and 1and1 have a lot of similarities in their web hosting service. But which is better for small business? In below, we have developed a comparison between them to help small business owners have an overall understanding about the 2 companies and know which is the better option to host their websites.

This comparison is written from many aspects, including price, customer satisfaction rate, features, reliability, support and performance, which shows the clear differences between the 2 companies.

Read MoreHostGator Review1and1 Review

In fact, HostGator is generally regarded as the global service provider dedicated to the hosting solution, along with some related products and services. Started since the year of 2002, this web host now has hired over 500 of professional staffs to support millions of webmasters. At present, they even become a brand of the EIG company.

Different from HostGator, 1and1 is a comprehensive service provider that ensures a wide product range to help you easily set up a website, start the online business, manage your emails and optimize the site SEO, etc. The lack focus on the web hosting might be the main reason as why we feel HostGator is the better blog hosting company, even though 1and1 has been founded for more than 26 years.


Founded in 2002, HostGator has released 3 shared web hosting services named as Hatchling, Baby and Business, starting at $6.95/mo, $9.95/mo and $14.95/mo. Now, the company is offering a considerable 45% discount for visitors going through the promotional link below and using the coupon code HG45PERCENT, with which the price is cut down to $3.82/mo. Moreover, each of HostGator shared web hosting plan includes $100 Google advertising credits.

In addition, HostGator offers 45 days full money back guarantee and anytime prorated money back guarantee to enable their customers to put the money in safe. Besides, the company supports credit cards and PayPal, which makes the purchase secure and convenient.

HostGator Promotional Link Activation

To enable customers find the most proper shared hosting package to host websites, 1and1 also provides 3 shared hosting plans, including Unlimited, Unlimited Plus and Unlimited Pro. The effective price of the 3 plans starts from $0.99/mo, $4.99/mo and $9.99/mo. However, the renewal/regular price of them is high to $6.99/mo, $9.99/mo and $14.99/mo.


Features are very important for webmasters. Both of the 2 companies' basic shared hosting plans are affordable and rich-featured. To help readers know the detailed feature information of their basic plans, we have made a table as below.

Disk SpaceUnlimitedUnlimited
Email AccountsUnlimited100
MySQL DatabasesUnlimited20
FTP AccountsUnlimited20
cPanel Control Panel
Ruby on Rails
1-Click Script Installer
Money Back Guarantee45 Days30 Days
Regular Price$6.95/mo$6.99/mo
Discount Price$3.82/mo$0.99/mo
How to ClaimPromo Link-

Both HostGator and 1and1 do not set the clear restriction on your usage of disk space and bandwidth, and allow you to host more than one website on a single account. This surely gives you much freedom and flexibility.

In addition, they all ensure you the most updated versions of some programming languages to achieve your advanced purposes, such as PHP, CGI, ROR, Perl, Cron and many more. Also, the basic security features are included by them, such as the daily backup service, SSH protocol and hotlink protection,

Frankly speaking, both of these two companies guarantee the most basic hosting features for you. However, when it comes to the add-on features, HostGator offers more.
  • HostGator offers the self-owned toll-free phone number, free dedicated IP address and the free private SSL if you choose their Business plan. 1and1, however, simply lacks these offerings.
  • HostGator ensures the 45 days full money back guarantee while 1and1 only ensures 30 days.
  • No matter which HostGator plan you choose, you can get $100 Google AdWords for the better listing on the Google search engine. With 1and1, however, you can only get this benefit with a 30-day free trial. After that period, you need to pay $9.99. Besides, HostGator also allows another $100 for Yahoo and Bing search engines.

Control Panel

Each HostGator account comes with the latest cPanel, the most easy-to-use control panel used by a large amount of web hosting service providers, with which HostGator customers are able to manage their accounts and websites with the least effort being made. Besides, the cPanel integrates with a 1-click script installer, which enables customers to install dozens of famous CMS with a few clicks in minutes.

Contrarily, 1and1 provides a self-developed control panel, with which their customers are also capable of managing every aspect of their websites. However, getting started can be a problem for people who are used to using cPanel.

Reliability & Performance

HostGator VS 1and1HostGator guarantees solid 99.9% uptime. In their multiple first-rate data centers, HostGator utilizes high performance Dell servers, redundant power, HVAC, and fire detection/suppression systems. Furthermore, the technicians and engineers are monitoring the data centers and servers 24x7 to resolve any sudden hosting issues to make customers run websites without any interruption.

1and1 also has done a lot of hard work to provide a reliable and stable hosting environment to their customers. According to our monitoring, with this company, there are few server issues and little downtime. Besides, the average uptime of 1and1 is 99.84%.

The following chart is the uptime of HostGator in the past 30 days.

In terms of performance, HostGator has done a better job than 1and1. We have monitored and compared the server response speed of the 2 companies, finding that HostGator shared hosting service is nearly 124% faster than that of 1and1. Check the detailed server response time of the 2 companies in the following chart.

Technical Support

HostGator and 1and1 both offer customers 24x7 technical support through toll-free phone call and email, with which customers are able to get effective assistance to deal with their issues. What's more, both of the 2 companies have worked out a pile of in-depth articles with rich information about hosting to help customers know more about hosting and teach them how to deal with common issues independently.

The difference is that HostGator also offers customer support service via live chat 24 hours a day, and 7 days a week, which is very convenient for those people who would like to resolve their issues with instant and detailed written solutions.

Customer Satisfaction Rate

As a trustworthy web hosting company, HostGator is highly recommended. We have collected over 200 HostGator reviews. The review statistics shows that nearly 99.4% HostGator customers are satisfied with the overall web hosting service. The detailed information of HostGator customer satisfaction rate is in the following chart.

On the contrary, the customer satisfaction rate of 1and1 is not as good as that of HostGator. So far we have received several 1and1 user reviews only from which we can see that 1and1 hosting services are recommended by no more than half of the users. Considering that the small statistics are not convincing enough, we have also visited a number of hosting forums and read many 1and1 reviews. The results are not positive, either. There are too many complaints about the slowness of support and bad performance.

1and1 Advantages in the Competition

As a summary of the analyses above, we will brief the advantages of 1and1 so that you can make a quick comparison between it and the competitor – HostGator. In fact, the former only has a few edges in the competition.
  • Cheaper price for the initial term. As 1and1 offers large discounts, you can get a plan from this company at a low price of $0.99/mo. What's better is that you are allowed to host multiple websites with such a plan. However, you must pay attention that the cheap price is only valid for 1-year billing. Monthly billing costs $7.99/mo. Besides, the renewal rate for the 1-year term is $6.99/mo, several times higher than the initial price.
  • PHP 7 is available. The latest PHP 7.0 is accessible for each 1and1 user. This is good for those who want to try out the new features.

HostGator Advantages over 1and1

HostGator has been doing great in web hosting. When compared with 1and1, it has the following obvious edges.
  • More freebies. HostGator offers a shared SSL certificate, $200 advertising credits, Weebly website builder, 4,500+ website templates, free site transfer, etc, which saves much.
  • cPanel. cPanel is much more easy-to-use than the custom control panel offered by 1and1. In addition, the QuickInstall installer integrated with cPanel is a good helper in the installation of popular scripts.
  • Green hosting. HostGator makes its services green by offsetting the server emissions with wind energy.
  • Faster speed. This company delivers much faster server response and page loading speed.
  • Technical support via live chat. HostGator provides support through not only phone and tickets, but also live chat, a communication method favored by a large number of young people. However, 1and1 does not offer a live chat entry.


As the comparison above, both HostGator and 1and1 are reliable web hosting providers. However, HostGator offers more affordable, faster hosting service, and a higher level of technical support than 1and1, so this company should be the better choice for small business owners to host small to medium sized websites.

For more information about HostGator, visit