eNom VS GoDaddy – Which Has Done a Better Job in Web Hosting

Having been in the industry for more than 15 years, both eNom and GoDaddy has been recognized as 2 of the most reliable web hosts and trusted by millions of webmasters. However, which has done a better job in web hosting? The answer can be found in the following comprehensive comparison we worked out based on our in-depth review on the 2 companies' shared Linux hosting service.

This review is written from several aspects, including price, feature, reliability, performance and technical support. In addition, we have developed the following table to show our readers the ratings of some important factors as below. Both of these 2 companies have significant cons on their shared hosting plans, so we include another good sample company BlueHost in the comparison tables.

Companies
Plan in Comparison	Starter	Economy	Basic
Price
Feature
Loading Speed
Uptime
Support
Recommended
Special Price	$4.48/mo	$4.99/mo	$2.95/mo
Discount	20%	20%	60%
Claim Discount	-	-	Link Activation
Conclusion	Not Recommended	Not Recommended	Going with BlueHost

Particularly, BlueHost is offering an exclusive over 60% discount for the 3 shared hosting plans right now, starting at $2.95/mo only.

Plan & Price

Founded in 1998, eNom has been famous for providing multiple kinds of hosting services for a fairly long time. This company has released 3 shared hosting packages named as Starter, Advanced and Power which are priced at $4.48/mo, $8.00/mo and $17.60/mo regularly. Besides, each of the plans comes with more than $500 in free tools for customers to build any site they want.

As the largest domain registrar in the world scale, GoDaddy offers 3 shared hosting solutions named Economy, Deluxe and Ultimate, the regular price of which is $6.99/mo, $8.99/mo and $14.99/mo. Now, with the considerable discounts the company provides, these plans are available at $4.99/mo, $5.99/mo and $7.99/mo. Additionally, all the plans include a free domain name for 1 year.

What's more, this company guarantees 30 days prorated money back, which means customers are able to ask for a prorated refund if they want to cancel their accounts in the first 30 days. In this way, customers can put their money in safe. Moreover, GoDaddy supports both credit cards and PayPal. Therefore, the purchase is totally convenient and secure.

Feature

The shared hosting plans from the 2 companies shared a lot of similarities in hosting feature, such as PHP 5.2.x, Python, Apache, fast CGI, Ruby on Rails and so on. However, there are also many differences, among which the most significant one is that eNom uses Plesk as control panel, while GoDaddy adopts the most user-friendly control panel – cPanel. Another one is that the solutions from the former all include shared SSL, but those from the latter don't.

To help our readers know more about the features integrated with the hosting plans, we made this comparison table. Note that eNom Starter plan and GoDaddy Economy plan are selected in the comparison due to their similarity in price.

Companies
Plan In Review	Starter Plan	Economy	Basic
Free Domain Name
Disk Space	20 GB	100 GB	50 GB
Database(s)	15	10	Unlimited
Email Addresses	50	100	5
Shared SSL
Telephone Support
Live Chat Support
cPanel
Money Back Guarantee	30 Days	30 Days	Anytime
Discounted Rate	$4.48/mo	$4.99/mo	$2.95/mo
Learn more	-	-	Read more

Reliability & Performance

Both of the 2 web hosts guarantees solid 99.9% uptime all customers that are using the shared hosting service of them. eNom utilizes multiple state-of-the-art data centers that are equipped with hundreds of high performance servers, redundant power supply and 24x7 security. On the other hand, GoDaddy has 9 top-class data centers in US, Europe and the Pacific-Asia region, in which they use 100% Dell servers, UPS and diesel generators.

To make clear whether the companies have fulfilled their commitment, we have been monitoring the uptime of them for more than 6 months. As a result, we found that they do deliver good reliability. The uptime monitoring results of the past 30 days are as below.

• eNom: Averages 99.92%.
• GoDaddy: Averages 99.94%.

According to the customer reviews we have browsed online, we found that there are quantities of people complaining the slowness of the services from the companies. Besides, in the past months, our sites hosted with the 2 web hosts run quite slower than that hosted with BlueHost. Our monitoring results show that the server response time of eNom is 689ms, while that of its competitor is 784ms.

Technical Support

When it comes to technical support, eNom and GoDaddy have a lot of in common. Owning more than 200 support staffs, they both allow customers to contact the support team via toll-free phone call and email. All the support representatives are professional, experienced and on-site 24x7, so that they are capable of giving effective assistance for customers to deal with problems quickly.

However, neither of the 2 companies offer technical support through live chat which is recognized as the most convenient support method. This is not a problem for customers who are native-English speakers, but for clients who are non-native-English speakers and unable to communicate with the support people on phone smoothly, it is a challenge to get instant help.

Conclusion

As we reviewed, eNom and GoDaddy are both reliable web hosts that provide multiple shared hosting plans to enable customers to choose the most proper one according to their current budget and needs. Nevertheless, the solutions are a little slower than those from many professional web hosting providers. Therefore, the 2 companies are NOT really worth going for a shared hosting solution.

To find trustworthy web hosts for our readers, we have reviewed more than 100 companies and found several of the best as below. The 3 winners all provide affordable, rich-featured, user-friendly, fast and reliable hosting services which come with cPanel, 1-click script installer and 24x7 technical support through toll-free phone call, email and live chat. Learn more in the following table.