Hosting Tutorial & Guide

CoolHandle VS BlueHost – Which Is the Better Linux Hosting Provider?

updated on Nov 15, 2016
CoolHandle VS BlueHost – Which Is the Better Linux Hosting Provider? As 2 web hosting brands with a long history, CoolHandle and BlueHost both are professional in Linux hosting. This comparison between them is mainly made to figure out which one has the better performance in customer satisfaction, web hosting feature, reliability, speed, technical support, and price.

All the information is presented based on our own experience in the 2 companies' hosting platforms and hundreds of real customer reviews submitted here. The table below includes the ratings given on the most important aspects of their services, followed by the detailed explanation for how these ratings are made.

RatingCoolHandleBlueHost
Plan in ComparisonStarterPlus
Price
Feature
Loading Speed
Uptime
Support
Customer Rating
Customer Reviews13957
Read ReviewsCoolHandle ReviewBlueHost Review
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Price & Packages

Price & Packages Once CoolHandle offered all of shared, VPS, dedicated server and reseller hosting service, but nowadays the company only provides reseller hosting and 3 shared web hosting packages. Named Starter, Business and Pro, the 3 packages are priced at $29.95/mo, $39.95/mo and $49.95/mo.

The price, which is nearly the same as some virtual private servers, is too high for most individuals and small online store owners to afford. Each package includes a free domain name and a 30-day full refund guarantee.

On the contrary, BlueHost has three shared packages which are priced from $7.99/mo regularly. Now with over 60% discounts offered for visitors signing up through the promotional link below, the effective prices are $2.95/mo, $3.95/mo and $5.95/mo. 1 domain name, $200 advertising credits and an anytime money back guarantee are included for free.

BlueHost Promotional Link Activation

Feature

Compared with the average in the market, the packages from both companies are rich-featured, coming with unlimited disk space and monthly bandwidth, cPanel control panel with Fantastico auto script installer, a website builder and free setup service.

However, when some more features are taken into consideration, BlueHost shared package surpasses CoolHandle Starter and even the Business. Read the feature comparison information between the 2 companies.

FeatureCoolHandleBlueHost
Plan in ComparisonStarterPlus
Free Domain11
Hosted Domains5Unlimited
Parked Domains5Unlimited
Subdomains5Unlimited
FTP Accounts5Unlimited
Email Accounts5Unlimited
MySQL Databases5Unlimited
PostgreSQL Databases0Unlimited
PHP 5
Perl
Cron Jobs
CloudFlare CDN
Shared SSL
Money Back Guarantee30 DaysAnytime
Regular Price$29.95/mo$10.99/mo
DiscountN/A64%
Current Price$29.95/mo$3.95/mo
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Uptime & Speed

Performance CoolHandle guarantees 99.9% uptime, and has done a good job in reliability, indeed. The company operates one data center in LA which has 1200 AMP 480V feed, 300 KVA UPS power plant circuits and 4 1500 KW backup generators.

The connectivity with 3 tier-1 upstream providers, the on-demand connectivity with all major such providers, the multiple multi-homed network backbone providers and the 24x7 network and server monitoring also ensure a fast speed. The company's uptime and server response time in the past 30 days, as we monitored, are 99.95% and 480ms averagely.

BlueHost has a 99.9% uptime guarantee, too. So far, this company has built 3 dedicated data centers and equipped each of them with uninterrupted power supply, diesel generators, and high performance dual quad processor processor servers.

To deliver fast speed, the company maintains a nationwide fiber network, fully redundant networks, 24x7 network monitoring and multiple 10 gigabit Ethernet connections. Besides, it has also developed a unique CPU segregation technology to protect customers' websites from being negatively affected by neighbors. Read BlueHost uptime and speed in the following chart.

Technical Support

Technical Support CoolHandle offers customer support via toll-free phone call and email support ticket, which enables customers to ask for assistance at any time. The well-trained and knowledgeable staffs are ready 24x7, and at the same time, they keep the knowledgebase and video tutorials updated. The only limitation is that live chat is available but offline all the time when we tried to connect a staff in this way, which may cause trouble or inconvenience for non-native English speakers.

BlueHost supports all the communication and support channels provided by its competitor, and besides, it also gives customers full free access to live chat support. The requests made via live chat and phone are guaranteed to be responded in 30 seconds and those made through emails and tickets are promised to get a response in 15 minutes.

Which Is the Better Linux Hosting Provider?

We personally recommend BlueHost because it has the same good performance as its competitor and does better in pricing, feature and technical support. Actually, this company also enjoys a higher customer satisfaction rate of approximately 99.1%.

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