Hosting Tutorial & Guide

Arvixe VS InMotion Hosting – Which Provides Faster Service?

updated on Nov 23, 2016
Arvixe VS InMotion Hosting – Which Provides Faster Service? When making a choice between Arvixe and InMotion, a lot of people have no idea which company provides the better service, because both of them are known for offering reliable hosting service in the industry. To eliminate our readers' confusion, we have worked out a comprehensive review on their Linux shared web hosting plans from several aspects, including price, features, reliability, performance and technical support.

We have hosted 2 WordPress websites on the shared platforms of the 2 companies for more than 6 months, and kept monitoring the sites closely with a 5-minute interval. In addition, we have collected more than 1,000 verified feedbacks from real customers. Therefore, this comparison is promised to be impartial.

General Information & Ratings

InMotion Hosting focuses on the fast and reliable hosting solution by leveraging the DELL branded web servers, Max Speed Zone technology, top-notch network and bandwidth providers, world-class data centers and many more. In addition, they are famous for their premier technical support with 24/7 available support team and multiple support methods via email, live chat, phone and community.

As for Arvixe, this is a budget-friendly hosting provider that only charges you at the price of $4/mo. Besides, all the hosting plans offered by this hosting provider are 100% rich featured. However, according to our reviews, Arvixe doesn’t perform well in either uptime or technical support. It has come off the top recommendations on many review sites.

Surely, both of these two web hosts have their own strong points and weak aspects. In this case, when comparing them, we not only try their services personally but also gather the opinions of their verified users. Based on the information, we have done an editorial rating chart showcased in the following.

RatingArvixeInMotion
Price
Feature
Loading Speed
Uptime
Support
Customer Rating
Customer Reviews2961197
Read ReviewsArvixe ReviewInMotion Review

Price

Founded in 2003, Arvixe has been in the industry for more than 10 years, providing 2 shared hosting plans named as Personal Class and Personal Class Pro. The prices of the 2 plans start from $4/mo and $7/mo, which are affordable for most people. Besides, both of the 2 plans are integrated with 1 free domain name.

Additionally, Arvixe offers 60 days full money back guarantee, which enables customers to put the money in safe. Moreover, Arvixe supports both credit cards and PayPal, which makes the purchase secure and easy.

Unlike its competitor, InMotion has released 3 business hosting plans, which are named as Launch, Power and Pro, and priced at $6.99/mo, $8.99/mo and $15.99/mo regularly. Now, the company is offering a compelling discount for visitors going through the following promotional link, with which the price is respectively cut down to $3.49/mo, $4.49/mo and $7.49/mo. Each of the plans comes with $250 free advertising credits, free website transfer and a free domain.

What's more, the purchase is completely risk-free, convenient and secure, because InMotion supports both credit cards and PayPal, and guarantees 90 days full money back to enable customers to ask for a full refund if they cancel their accounts in the first 90 days. The refund period is among the longest.

InMotion Promotional Link Activation


Judging from the price and refund guarantee, we do think InMotion wins its competitor because there is a longer time to try, and the initial payment is lower.

Free Extras

Both InMotion Hosting and Arvixe include a long list of free extras into their hosting plans to improve the hosting experiences to a large extent. For instance, with InMotion Hosting, you can enjoy the free SSD drives, free domain,, website transfers, free service for data backup, free 1-click installer for more than 300 popular scripts, powerful wizard for the integration of Google apps, $250 free advertising credits, the 90 days money back guarantee and many more.

As for Arvixe, this hosting provider offers a free domain name, unlimited server resources, $100 free bonus for Bing and Yahoo advertising, $100 bonus for Google advertising, and free backup service.

Features - InMotion Is More Feature Rich

Knowing that features are important for running websites, Arvixe and InMotion both offer a lot of highlights, including unlimited disk space, bandwidth, and email accounts. In addition, both of the 2 companies provide cPanel, the most popular and easy-to-use control panel, with which customers are able to manage every aspect of their accounts effortlessly. In addition, shared SSL and SSH are offered to encrypt data when it is transferred across the Internet and ensure the security of remote management.

However, InMotion does support some features that are not available for Arvixe users. To make the information clear, we have made a comparison table to list the main features of Personal Class Plan and Launch Plan as below.

FeatureArvixeInMotion
PlanPersonal ClassLaunch
DatabasesUnlimited2
Hosted Websites62
Backup FrequencyWeeklyDaily
PHP 5
suPHP
MySQL
PostgreSQL
Ruby
cPanel
1-Click Script Installer
Google App Integration
Application Rollback
WP-CLI
Free Domain
Max Speed Zone
Full Refund60 Days90 Days
Post-rated Money BackN/AAnytime
Regular Price$4/mo$6.99/mo
Discount Price$4/mo$3.49/mo
How to Claim-Link Activation

Reliability & Performance – InMotion Is Better

By utilizing multiple state-of-the-art data centers, quality Dell servers, sufficient power redundancy, UPS power backups and diesel generators, InMotion provides at least 99.9% uptime for their customers so that websites can run stably and smoothly. Besides, the company's technicians and engineers monitor the data centers and servers 24x7 to deal with any sudden issue before it affects the hosted websites. In this way, the unexpected interruptions are minimized.

According to our monitoring results, the uptime of InMotion is approximately 100%. The following chart includes the real uptime of this company in the last month.



Arvixe, due to the uninterrupted power supply and network redundancy, can also offer good uptime. But in recent months, many users complained to us that the company's uptime was not as good as it had been because their websites were inaccessible frequently. These downtimes, then, have influenced their online business much.



In terms of hosting speed, InMotion has a clear edge over its competitor. This result attributes much to the first-class technologies like BGP4 and SSDs, and the reliable equipment from Cisco. In addition, to ensure better performance, InMotion has developed its unique Max Speed Zone technology which enables customers in certain areas near its 2 data centers to run websites with 6x faster hosting speed.

You can learn the detailed server response time information of Arvixe and InMotion in the following chart.


Technical Support

Owing hundreds of professional and well-trained support staffs, InMotion allows customers to contact an expert through toll-free phone call, email and live chat at any time. All the support staffs have more than 10 years' hosting-related experience, so that they are able to give instant and effective help to the troubled customers to deal with any kind of hosting problems. Besides the regular contact methods, InMotion also allows contacts via Skype, Facebook, Twitter, etc.

In addition, the company's experts have written a pile of helpful articles in the knowledgebase and made detailed video tutorials, with which customers are capable of finding the answers of common issues.

Arvixe, however, cannot compete with InMotion at all when it comes to technical support. This company's support team is slow in replying tickets or picking up the phone calls. Live chat is responsive, but the support agents usually say that they will hand your problems over to a more advanced team instead of looking into the problems directly.

Since the support response time for InMotion averages no more than 90 seconds, the support team of Arvixe doesn't offer any reply in hours or even days. The more disappointing fact is that your problems may remain more than one week before they are really resolved. When the numerous bad reviews on the Internet are considered, Arvixe should be among those cheap web hosts which offer very poor customer service which is slow and helpless.

Arvixe Support Complaint

Conclusion: InMotion Hosting Is Much Better

As we reviewed, the 2 companies both offer rich-featured and easy-to use Linux shared web hosting plans, while InMotion provides the faster service and much more helpful technical support, so it should be the better choice for hosting small to medium sized websites.


Learn More About InMotion Hosting