Hosting Tutorial & Guide

Is 1and1 a Good Provider for WordPress Hosting?

updated on Sep 15, 2014
Is 1and1 a Good Provider for WordPress Hosting? Trusted by millions of webmasters around the world, 1and1 has been recognized as one of the most reputed web hosting providers. However, is it good enough for hosting WordPress? The answer can be found in the following comprehensive review according to our real hosting experience and the numerous verified feedbacks we have browsed.

We have written this review from price, feature, compatibility, usability, reliability, performance and technical support. In addition, we have made ratings of some important aspects of this service according to our editors' analysis and the information we have collected.
1and1 WordPress Hosting Review
  • Feature
  • Reliability
  • Speed
  • Support
  • Customer Voice

Price & Basic Features

To ensure customer can choose the most proper solution, 1and1 has released 3 different WordPress hosting packages with different features. These plans are named as Basic, Unlimited and Performance and priced at $5.99/mo, $8.99/mo and $14.99/mo, but visitors who subscribe this service now are able to get a considerable discount and cut the price down to $0.99/year, $5.99/mo and $10.99/mo.

Each of the packages includes a free domain name for 1 year, additional domain registration and unlimited external domains. However, there are also many differences among the solutions. Learn the detailed feature information in the following table.

Plan In ReviewBasicUnlimitedPerformance
Data TransferUnlimitedUnlimitedUnlimited
Disk Space100 GBUnlimitedUnlimited
Hosting Websites1MultipleMultiple
Email Accounts100UnlimitedUnlimited
FTP Accounts20UnlimitedUnlimited
Memory0.6GB1.2GB2 GB
1-Click Installer
MySQL Databases20UnlimitedUnlimited
Money Back Guarantee30 Days30 Days30 Days

Compatibility & Usability

1and1 WordPress Hosting - Compatibility1and1 provides PHP 5.5, MySQL 5, Perl, Python and Ruby on rails, meeting the minimal requirements of running WordPress. In addition, PHP runs as suPHP to increase the security of hosted websites. Moreover, PHP memory_limit is set at 128 MB which is enough to run a small sized websites. In these years, the WordPress hosting service from this company has been proved to be 100% compatible.

What's more, this provider offers the custom control panel developed by themselves. This control panel makes webmasters manage every aspect related to their accounts and websites in an easy way, although it is not as easy-to-use as cPanel. Besides, a 1-click script installer is integrated with control panel. In this way, this software can be installed with just a few clicks, in less than 3 minutes.

Reliability & Performance

1and1 WordPress Hosting - Reliability1and1 utilizes multiple state-of-the-art green data centers occupying 55,000 feet and containing 5 server rooms with 40,000 servers. In addition, in the data centers, they use top backup generators, multiple hard drives, dual routers, cooling systems and gel battery power banks, ensuring all the servers can continue to operate regardless of external conditions. Even if the grid is down, there are 5 huge 16-cylinder diesel generators supplying constant and reliable power for all systems.

In these months, we have been running our websites hosted with this service smoothly and stably with good reliability. According to our monitoring result, the uptime of the past months averages 99.92%, while that of the past 30 days is 99.93%. Read the following table to learn the real-time of 1and1 uptime in of the past 30 days.

Additionally, this web host provides 300GB/s network to guarantee customers are able to run websites with fast hosting speed. Furthermore, Internet specialists are monitoring the network 24 hours a day, 7 days a week, so that they are capable of finding and resolving any sudden issue as soon as possible to protect the hosted websites from any damage. However, many customers claimed that the loading speed was a little bit slow, especially in the peak time. Learn its server response time of the past 30 days in the following chart.

Technical Support

1and1 WordPress Hosting - SupportNo matter when coming across any hosting issues, customers are able to contact the support team through phone and email, even on national holidays. All the support staffs are professional, well trained and have at least 8 years' WordPress hosting related experience, so that they are able to help troubled customers resolve any problems efficiently.

In addition, in the knowledgebase, technicians and engineers have worked out a pile of helpful articles with lots of information about hosting to teach customers how to deal with common issues independently. However, the defect is that this company doesn't provide help through live chat, which means customers who are unable to communicate with the support consultants on phone smoothly can't get instant help.


Considering the low price, rich features, 100% compatibility ease of use, and good reliability, 1and1 is a good choice for people to host small WordPress websites. However, due to the slowness of service, it is not the right one for people who desire fast hosting speed. In addition, the lack of live chat support may make some customers lose their business. Therefore, we don't really recommend people to choose this company to host WordPress websites.

For better alternatives, we have made the following table to list 3 of the best WordPress providers offering affordable, compatible, reliable and fast WordPress hosting. The 3 companies allow customers to contact them for help through toll-free phone call, email and live chat 24x7. Moreover, cPanel control panel and 1-click installer are integrated with their service. Learn main features in the following table.