Hosting Tutorial & Guide

1and1 VS iPage on Shared Web Hosting

updated on Sep 10, 2017
1and1 VS iPage on Shared Web Hosting In below, we would like to make an overall comparison between 1and1 and iPage. Both of them are renowned and noted as famous Linux web hosting companies all over the world. The 1and1 VS iPage comparison are made from the aspects of price, packages, features, reliability, performance, and customer service.

At the beginning, we would like to display a carefully-made table of 1and1 and iPage based on the real customer reviews and our exhausting monitoring on the two companies for the past several months. More details are available in below.

Rating1and1iPage
PlanUnlimitedEssential Plan
Prices
Features
Loading Speed
Reliability
Customer Service
Read More1and1 ReviewiPage Review

Price & Packages

1and1 VS iPage - Price & Packages As a big Internet company which is widely trusted by a million of customers all over the world, 1and1 has three Linux shared web hosting packages among which the Unlimited Plus plan is admitted as the most cost-effective one with only charging for $9.99/mo in the regular time and $4.99/mo after discounts. The other two plans are regularly priced from $7.99/mo and $14.99/mo respectively. However, new customers who are now subscribing to this company's service are capable of getting a sale price of $0.99/mo and $8.99/mo. But all the low prices are for the 1st year only.

As a budget and insuperable web host which is an excellent option for non-profit and private websites as well as small businesses, iPage just bestows one all-in-one shared web hosting package for webmasters which is named after the Essential plan. To be more specific, this shared plan costs users $7.99/mo regularly.

Now, customers who are now clicking the promotional link as follows are capable of getting a time-limited price of $1.99/mo with a 30-day money back guarantee included in the meantime. What's more, iPage promises to provide users with $100 AdWords offer for Google, $100 search credits for Yahoo and Bing, and $100 value for SiteLock, etc.

iPage Promotional Link Activation

Features

Speaking to the hosting feature which is acknowledged as the top concern of hosting site, we have made out the following detailed comparison table of 1and1 and iPage. In the meantime, it needs to point out that we make a comparison between the Basic plan of 1and1 and iPage. Keep on reading and find out what the disparities existing between them.

Features1and1iPage
PlanUnlimitedEssential Plan
Disk SpaceUnlimitedUnlimited
MySQL Databases20Unlimited
Control PanelCustomvDeck
Data TransferUnlimitedUnlimited
Perl
Ruby on Rails
E-mail Accounts100Unlimited
E-mail Auto-responder
Auto-installer
Money back guarantee30 Days30 Days


By comparing the two companies, we can easily find out that iPage endows more advanced features than 1and1 which just supports for the basic and essential features for hosting.

Besides, you may have noticed the difference between the two web hosts' control panels. 1and1 offers a custom one developed by its own in-house technicians while iPage utilizes vDeck. We'd like to emphasis this difference here because the 1and1 control panel does not receive good ratings from users in the features and ease of use. Moreover, you need to spend some time in getting accustomed to the custom control panel.

Reliability & Performance

Under the support of redundant network and geo-redundancy, 1and1 claims to provide a reliable enough environment for users to host their sites. In fact, according to our day-and-night monitoring result, we find that the average uptime of 1and1 is approximate to 99.97% in the past 30 days. To learn more details about the average uptime of 1and1, you can take a close look at the following chart.

In comparison, iPage also promises to deliver a high uptime to webmasters with two data centers located in Boston where there are more than 800 servers. In addition, its developers and technicians keep a close eye on the network so as to keep site run away from any interruption. Actually, according to our close monitoring result, we find out that the average uptime of iPage is close to 99.95% in the past 30 days. More details are displayed as follows.

Speaking to the loading speed, we have tried our websites on 1and1 and iPage for the past 30 days and we eventually come out the conclusion that the average server response time of 1and1 is close to 757ms which is much more than that of iPage whose average time is approximate to 559ms. More information is showed as follows. It is worthy of being mentioned that their verified customers also show different attitudes towards the two web hosts on the speed. On the Internet, there are many complaints about the slow speed of 1and1 while we have not heard many bad voices about iPage.

Strategically located, the iPage data centers are featured with Global Crossing and Cable, OC192 Global IP backbones, Wireless' OC48, and AT&T's. In addition, iPage runs an up-to-date and high-quality Dell server system to maximize your bandwidth capacity and to optimize the hosting performance. What's more, iPage also works with Cisco routers using BGP4 protocol. These reasons are responsible for the relatively faster page loading time.

Customer Service

1and1 VS iPage - Customer Service When it comes to the customer service or technical support, both of 1and1 and iPage provide 24-hour-a-day and 7-day-a-week support through various contact tunnels including submitting one email ticket and making a phone call.

But attention should be paid that only iPage allows customers to access their professional and pertinent technical staffs through the live chat. This contact method is regarded as more convenient and considerate than email and phone support, especially when some urgent problems needed to be addressed instantly.

In fact, besides the absence of live chat, the support service of 1and1 is not good in some other aspects. According to our investigations, there are numerous complaints about the slow support responses, unprofessional answers, and phlegmatic attitude of the support representatives.

What Are Their Own Edges in the Comparison?

After reading the details in the comparison above, you should have gained some knowledge about the two web hosts' service quality. And in below, we have summarized their edges over each other so that you can have a clearer idea about which one can better meet your needs.

1and1 edges

  • A low cost of $0.99/mo for the first year.
  • SSH is allowed on shared servers, which establishes secure connections.
  • PHP 7 is available.

iPage edges

  • The web hosting plan is priced at $1.99/mo for the initial term. You can enjoy this low price for up to 3 years.
  • The company provides Weebly site builder to help beginners start a website in minutes.
  • It offers free $200 ads credits for Google and Bing, free SiteLock, and free 1 GB storage from JustCloud.
  • The vDeck control panel is more user-friendly than the custom control panel offered by 1and1.
  • iPage delivers a much faster hosting speed.
  • The technical support is more helpful and is available through live chat.

Conclusion – iPage Wins

According to our authentic and unbiased comparison, we recommend iPage more for shared web hosting as it owns richer features, a higher performance, a better uptime, effective customer service, as well as reasonable hosting price.

Given that iPage does not provide some features like SSH and Ruby on Rails, however, we will advise you to consider the following web hosts if you need any of these features.