Hosting Tutorial & Guide

Is 1and1 VPS Hosting Good for Hosting Large Business?

updated on Mar 06, 2016
Is 1and1 VPS Hosting Good for Hosting Large Business? 1and1 offers VPS hosting solutions based on both of Linux and Windows operating system. This review is taken on the Linux-based ones with a focus on Virtual Server L, the primary managed plan with 2 upgrade options.

Price, server resource, control panel, performance and technical support are the main factors that account in the review. According to all information we have collected, we have made the following ratings which directly indicate the strengths and weaknesses of the VPS hosting service from 1and1.
1and1 VPS Hosting Review
  • Feature
  • Reliability
  • Speed
  • Support
  • Customer Voice

Pricing & Refund

1and1 has a total of 4 plans at the virtual private server hosting level which are named Virtual Server M (semi-managed), Virtual Server L, Virtual Server XL and Virtual Server XXL. Designed for different sizes of websites, the plans have different price tags accordingly. The regular price is $12.99/mo, $19.99/mo, $29.99/mo and $39.99/mo, while the current promotion brings a special price of $4.99/mo, $9.99/mo, $19.99/mo and $29.99/mo.

For Virtual Server L, it comes with 3 billing options including 1-month, 12-month and 24-month. The promotional $9.99/mo is only valid for long-term 24-month subscription, and the price for monthly billing is the regular $19.99/mo, while that for yearly billing is $14.99/mo. Note that all subscriptions to this plan need to include additional setup fee which is $9.99/mo.

1and1 offers a 30-day money back guarantee in all the plans to make customers rest assured that they have a long trial period for the service they purchase.

Feature & Control Panel

Feature & Control Panel Generally, VPS hosting falls into 3 main types: semi-managed VPS, unmanaged VPS and managed VPS. In this case, 1and1 provides both semi-managed and fully managed Linux-based service with LAMP stack pre-installed and configured. The pre-installed operating system for L is CentOS 6 with Parallels Plesk Panel 12. Also, the company allows webmasters to choose the most proper one by offering a lot of other options for minimal systems of CentOS 6, Ubuntu 12.04 LTS, openSUSE 12.3 and Debian 7.0.

The server resources packed in 1and1 VPS hosting plans are listed in below. For those who are new to VPS and need assistance in deciding whether the resources are sufficient, this tutorial might help.
  • Virtual Server M: 1 CPU core, 1 GB guaranteed RAM, and 50 GB HDD storage.
  • Virtual Server L: 2 CPU cores, 2 GB RAM, and 150 GB HDD storage.
  • Virtual Server XL: 4 CPU cores, 4 GB RAM, and 300 GB HDD storage.
  • Virtual Server XXL: 6 CPU cores, 6 GB RAM, and 400 GB HDD storage.
Besides what are mentioned above, all of the VPS hosting plans include one dedicated IP, one free domain, 1000 sub-domains, 250 mailboxes with 2 GB storage for each, 2 GB 1and1 online storage, and the following features.
  • Server monitoring software.
  • Automatic daily data backups with 14 days' backup copies.
  • Full root access for complete system control.
  • Pre-installed PHP 5, Perl, Python and MySQL 5.
  • Cron Jobs which support the scheduling of tasks.
When the cost is taken into consideration, the virtual servers of 1and1 are quite feature rich because they come with a large amount of resources, a control panel and many other features. However, users must still pay attention to the following limitations and disadvantages of using the servers.
  • 1and1 does not promise instant provisioning. The provisioning of a server might take a couple of days after signup.
  • The company does not allow the purchase of additional server resources like RAM, disk storage and CPU cores. Many leading VPS hosting providers have already offered this service to guarantee the scalability of their services.
  • The default storage included in all VPS hosting plans is powered by HDD. Those who need SSD storage will have to pay additional money.
  • The 1and1 virtual servers are not promised to be protected by server clusters.

Uptime & Speed

1and1 uses one data center to serve VPS hosting customers. Equipped with UPS power, redundant routing systems, multiple gigabits Internet connection, and servers with Intel E5 Xeon technology or AMD technology, the data center is said to deliver high service consistency and fast speed.

We have personally monitored the performance of the company's Linux virtual private servers and got the results that the uptime is good, but the server response is not so prompt. Read the real-time statistics for the monitoring in the past 30 days.

Technical Support

Technical Support There are 2 ways to get a solution to technical issue from a real expert staying on-site – email and toll-free phone. With 1and1, both of the 2 communications channels are reachable 24 hours a day, 7 days a week. Especially, phone is designed for native speakers with emergent problems.

However, no live chat option is a small limitation of the support service from 1and1, as live chat has been recognized as an efficient and convenient way for troubleshooting. In the control panel, customers are able to fill in a contact form to get their issues noticed.

Is 1and1 VPS Hosting Good for Business?

Concluding from the review above, we hold the opinion that 1and1 VPS is good for hosting small business with hundreds of daily visits, but not those fast-growing or large ones in demand of optimized performance and security. The service is not recommended for people with sufficient budget.

For cost-effective VPS hosting with a high level of performance, technical support and resource allotment, the following choices should be much better.