ServInt Review, Rating & Secret Unveiled 2016

our editors
1 reviews 3.00 of 5
Not Recommended
Located in Reston, Virginia, US, ServInt is a web hosting provider which was built by Reed J. Caldwell in 1995. With rich experience in hosting market, this company offers dedicated web hosting services, managed virtual private servers and open proxies.

In its initial development period, ServInt has only one employee. But after nearly twenty years, this company has developed to be a fairly large web host with a lot of hosting services. In addition, private network was built which came close to the status of Tier 1.

This time we only focus on its Cloud VPS hosting to make an in-depth review. You can choose multi-tenant hardware or single-tenant hardware according to your own needs. There are 11 plans altogether based on the amounts of CPU cores, RAM, storage and bandwidth. The price ranges from $69/mo to $974/mo.

ServInt is not a recommended option compared with the following popular providers, not only considering the price but also the reputation.
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ServInt - Hosting Review Chart

Editorial Review
1 User Reviews

ServInt Speed Review 2.00 of 5

ServInt locates their North American data centers in Reston, Virginia and Los Angeles, California while their European data center is housed in Amsterdam, Netherlands. Generally speaking, such data center locations can meet the common needs of their customers. However, you should pay special attention to the truth that their European data center is only provided for Flex VPS. That is to say, Cloud VPS customers can not choose this data center.

Also, you shouldn't expect too much about their server performance. It often takes over one second for most servers to make reactions, which indeed makes waiting time painful.

ServInt Reliability Review 2.50 of 5

ServInt equips their data centers with fault-tolerant power redundancy, powerful industrial-class generators and 24x7 monitoring to provide stable and reliable performance. And with N+1 and redundant AC/DC UPS power and ample cooling system, this company hopes to offer a good server environment.

According to some users' feedbacks, the performance of this company is not stable. Some users complained about downtime, but the company explained such cases with excuse of maintenance. And their servers are frequently hacked somehow, which might cause some unexpected loss.

ServInt Feature Review 3.00 of 5

There is no doubt that feature means a lot for a VPS package. Taking the first Cloud VPS plan of this company as an example, you can purchase it at the price of $69/mo and get 0.7 CPU core, 3 GB RAM, 50 GB drive and 6 TB bandwidth. All the resources are acceptable when considering the price, except for the amount of CPU cores which is completely not competitive.

Besides, 4 IP addresses, unlimited domains and user accounts are offered by this company. This web host also provides free R1Soft backups and promises no set-up fee. As for control panels, cPanel with WHM control is available.

ServInt Technical Support Review 2.00 of 5

With regard to the technical support, this company claims that they can offer 24x7x365 professional and timely customer service via phone call, live chat and email. But as a matter of fact, only 7:00 am - 7:00 pm is available from Monday to Friday. While you can only get assistance for sales problems in the period of 10.00 am to 2:00 pm on Saturday and Sunday.

Although ServInt makes a good promise for their technical support, the real response from one of their customers tells a different story. On the basis of this customer' narration, this company did a good job with good attitude in the beginning. But after a few months, when he asked help from this company' support center staffs about the downtime of the server, they told "we are not seeing any issues with the server." What a ridiculous answer! From this story, you can see how bad their technical support is sometimes.
  • Bob from Miami, Florida, United States
    submitted on Jun 18, 2015
    doesn't recommend dedicated server

    I've had great support until i started having problems with spam. They tried a couple of thing with spamassassin and then gave up. I'm now bombarded by spam and have to pay a contractor to look into this. They also left me on my own when had to move my mail services from my old host ( using webmin ) to them ( using cPanel ). Really sad. I now rate them 2 stars.

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