RoseHosting Review, Rating & Secret Unveiled 2018

our editors
5 votes 2.00 of 5
Not Recommended
RoseHosting is based in St. Louis, Missouri. Founded in 2001, the company sets out with the goal of becoming a leading hosting provider for business and individual customers. Besides hosting service, the company also provides other services such as domain transfer, server monitoring, domain registration and so on.

Focusing on its shared hosting, this review is based on the information on the company's website, customer reviews along with monitoring data. In order to make this review more comprehensive, we will also do comparison in certain part.

RoseHosting has five plans for shared hosting namely Shared250, Shared500, Shared1000, Shared 2000 and Shared4000, pricing at $4.95/mo, $6.95/mo, $11.95/mo, $19.95/mo and $26.95/mo respectively. If you pay in advance for one-year service, you would pay $1/mo less for the former two plans and $2/mo less for the latter three plans.

The company gives 7 days money back guarantee, while the most companies offer at least 30 days refund guarantee as below,

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Editorial Review

RoseHosting Speed Review 2.50 of 5

RoseHosting runs its own datacenter and has it under 24x7 monitoring. Besides, their datacenter is powered by fully redundant generators. For network, the company has cooperated with many network providers including Level3, Broadwing and Savvis to ensure fast connection.

According to monitoring data, the company, however, is criticized for its unstable network connection. In addition, there are mnay complaints that their page loading speed is unbelievably slow sometimes. In view of this, RoseHosting needs to pay more attention to its network issues.

RoseHosting Reliability Review 2.00 of 5

For reliability, the company promises that all hosted websites are up at 100% of the time. In the whole industry, there are really few web hosts which can make such a promise because 100% uptime is nearly impossible. And the reality proves that RoseHosting is not an exception.

According to statistics, the company can only perform 99.78% uptime overall. Besides, some serious outages happen from time to time. According to customer reviews, the company is indeed doing poorly in uptime. Customers point out that there are often unexpected downtimes happening to their websites, which leads to serious loss. Although RoseHosting will credit customers if they fail to maintain 100% uptime, credits won't help in real world because the loss in business cannot be compensated.

RoseHosting Feature Review 2.00 of 5

For Shared250, the package includes 500 MB disk space, 20 GB monthly data transfer, one hosted domain, 50 email accounts, 2 MySQL databases and 5 FTP accounts. In addition, the company also provides free setup, Softaculous installer and weekly backup. Particularly, your servers are equipped with SSD drives which stand out for higher disk I/O performance than normal hard drives.

But this equipment is actually not competitive at all. For example, Arvixe, a well-known name in the market, charges only $2.8/mo for its primary plan which includes 6 domains, unlimited disk space and bandwidth. In addition to that, Arvixe offers one free domain name for life. Other crucial features such as FTP accounts, email addresses and MySQL databases are also unlimited. Therefore, RoseHosting, in fact, lags behind in features.

RoseHosting Technical Support Review 2.00 of 5

Customer service is a very important factor when choosing one provider because most shared hosting users are not professional in this field, and therefore they will be in need for technical assistance at anytime. RoseHosting knows it.

The company supports multiple channels such as live chat and email. In addition to that, RoseHosting support team is 24x7 available and promises to respond within 5 minutes. But unfortunately, there is no hotline available with RoseHosting, which may be troublesome if something urgent happens and needs immediate response.