Register.com Review, Rating & Secret Unveiled 2016

Register.com
our editors
2 votes 2.00 of 5
Not Recommended
The history of Register.com can be traced back to 1994 when it was founded as a domain registrar and operated under the name of Forman Interactive. Over the years, the company has undergone a lot of changes and extended the scope of services to site building, site hosting, site marketing, etc.

The reviews on Register.com hosting services were largely positive before 2010. In June 2010, the company was privately sold to Web.com Group. Since then, there has been a growing number of complaints about its deteriorating hosting services, such as high and fluctuating prices, frequent server downtime, etc. To figure out whether it is still a reliable hosting provider, we have worked out the objective Register Review for the sake of potential users.

The company offers both Unix hosting and Windows hosting. The review is focused on the former type as it is more popular.

The 3 Unix web hosting packages are named as Essential Hosting, Professional Hosting and Premium Hosting, each stating at $5.95/mo, $7.95/mo and $9.95/mo. Don’t fall for the seemingly friendly prices because they are effective for the first month only. The regular annual billing rate for each plan is $9.96/mo, $13.29/mo and $29.13/mo, and the monthly rate is up to $14.95/mo, $18.95/mo, and $36.95/mo.

The prices are already too high, but the worst news is that the company does not promise any money back guarantee at all. We don’t recommend you going with Register.com, especially when it charges so much for the hosting services.
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Editorial Review

Register.com Speed Review 2.50 of 5

Register.com neither promises to deliver fast speed nor releases any information on its data centers. It’s very possible that the company does not have its own data centers at all, but operated in the way of renting servers from other companies and reselling to the customers. Based on our expert knowledge on hosting, the company is unlikely to deliver satisfying performance to its customers.

We tested its speed with Pingdom and the server response rate was around 700ms, which is far behind the average. We are not surprised to find many real-user complaints about the extremely slow loading speed of their websites hosted on Register.com.

Register.com Reliability Review 3.00 of 5

The company guarantees 99.99% uptime for Unix users. We do not know what breed of servers it uses or what kind of technologies it employs to achieve this goal. We do know the company adopts a tricky uptime calculation method as other Web.com hosts do. When they calculate uptime, they exclude scheduled system maintenance hours, or whatever happens beyond its control. In this way, it always have smart excuses when downtime happens.

Register.com Feature Review 2.50 of 5

Whilst the prices of Register plans are high, the hosting features are rather limited and disappointing. Take Essential Hosting for example. Regularly priced at $9.96/mo, the plan comes with unlimited monthly bandwidth, 300GB disk space, 3 directory pointers, 10 email-boxes with 3 Alias and 1 Auto Responder per box, 25 FTP accounts, 25 MySQL databases and a free domain for the first year with annual plans. That’s all for basic resources.

As for more advanced features, the commonly-used site building tools, the flexible cPanel, and the 1-click installer of the popular applications such as WordPress, Drupal, etc. are all unavailable. To be honest, the package is not worth the price at all.

Many competitive hosts offer rich features and charge only half as much as Register.com does, such as BlueHost, InMotion Hosting, etc.

Register.com Technical Support Review 2.00 of 5

Register.com offers technical support via toll free phone only. It claims to have an award-winning call center composed of knowledgeable service specialists. This is not confirmed by our editors, and we still need to research more. Even through, their support is fully focusing on domain name registration, but not on shared web hosting service.

We searched on Google and found many Essential Web Hosting users complained about the poor follow-up of the customer service. We’ve also checked out the Register.com FAQ Page where a small block is laid out for people to find hosting support. There are only 5 hosting related articles in total - another evidence that the customer service is lack of investment.