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Omnis is a not great windows shared web hosting provider. I’m a newbie to own websites personally. I looked a lot of providers before the check out. I had called about 4 different providers. Their customer support looks great so I decide to choose them. But I found they don't support MSSQL databases in the windows platform. They told me that I should develop my website using ASP.NET + MySQL. It's just a joke. When I'm asking for my money back, I'm charged for domain and hosting account setup fee. I only got half of my money back. Don't trust the Money Back Guarantee! *The response from Patrick, the marketing manager of Omnis Network: "We are very sorry to read that you were not satisfied with your web hosting account while at Omnis Network. Unfortunately we do not support MSSQL, and never have. It is very clearly stated on our website (http://www.omnis.com/features/) that we instead support MySQL. If you would have contacted our customer support team ahead of making your purchase, they would have also been able to tell you the same thing. We highly advise anyone looking for web hosting that supports a specific software or program, to contact that company BEFORE purchasing a hosting plan. But even after you purchased your hosting account from us, we always honor our 30 Day Money Back Guarantee. We do have to deduct the amount for the domain registration, which we normally give for free, because we cannot simply return a domain once it has been registered. Also, we never charge a setup fee for any of our web hosting accounts, so I do not believe it is possible that we could have billed you for that. If you can give me your account information, I can look up the details and make sure that you were properly credited with your refund. Otherwise, we hope that you were able to find a hosting provider to match your needs."