Netfirms, a green web hosting company, has been providing hosting services since founded in 1998. As one of the largest web hosting providers, it claims to power 1.2 million websites around the world with its reliable technology, affordable solutions, solid knowledge and advice. However, with increasing complaints from customers, what it promises is not so convincing. To identify the truth, we collect statistics of many aspects and feedbacks from clients. After conducting a thorough investigation, we get following result that the company is not an optimal choice
for shared hosting
Netfirms releases three plans - Advantage Plan, Plus Plan and Business Plan. According to the descriptions on its official website, the regular price of the Plus Plan is $8.49/mo, but with a special introductory offer, it drops to $4.45/mo. The company claims that $4.45/mo is its lowest price ever, but when an order is given up, a special offer occurred saying that people can pay only $2.99/mo for Plus Plan which regularly costs $9.45/mo. It is hard to tell which price is the original price, $8.49/mo or $9.45/mo? It just makes people confused. If the company cannot tell the real price, how can you expect the reliability of other services?
Three billing cycles - 1-year, 2-year and 3-year are offered, so people can choose according to their needs, but monthly billing like 1-month, 2-month or 3-month billing are excluded. In fact, not every client wants a long term service at the first time. As for payment method, Netfirms offers two kinds of payment channels - Credit Card and PayPal. Besides, like most web hosting companies, Netfirms offers a 30-day money back guarantee, with which customers can ask for a refund within the first 30 days.