Name.com Review, Rating & Secret Unveiled 2016

Name.com
our editors
5 votes 3.00 of 5
Name.com, born in the year of 2003, is an ICANN (Internet Corporation for Assigned Names and Numbers) accredited web hosting and domain name registrar company. It headquarters in Denver, Colorado and sets mission to provide webmasters, be computer novices or geeks, with kick-ass hosting experience.

However, Name.com had been accused of trademark infringement by taking advantage of its status with the ICANN to register over 40 domains of various misspellings. In addition, this company had suffered from DNS Hijacking in the early 2010, during which it was reported to direct users to their advertising site with its dubious "parked-domain names" agreement.

With regards to web hosting service, Name.com has released three flexible Basic, NameBuilder and Unbelievable packages. This company sets each plan with the different price tags of $4.99/mo, $7.99/mo and $12.99/mo in sequence on annually payment basis. Note that it allows people to get a free .name at no charge and charges $9.99/yr for SSL certificate. And no freebies are available.

In a conclusion, the shared web hosting service is not popular in the industry as the domain name registration, especially compared with those professional providers such as below.
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Editorial Review

Name.com Speed Review 3.00 of 5

It is doubtful that Name.com has no any detail for network infrastructures, which indicates that this company shares servers with other companies. If so, you'd better think seriously before regretting for a hasty decision. More than that, to choose a start-up company like Name.com is full of risk as there is little customer feedbacks available for your reference.

Name.com Reliability Review 3.00 of 5

Unlike other notable hosting providers, Name.com has no guaranteed network uptime at all. Plus, according to an outage journal published on this company's blog post, there was a power loss caused by hardware failure and many customers on the shared servers suffered from a half-an-hour downtime.

To figure out the real condition of network uptime, we have hosted the same sized websites on Name.com for a good duration of time. And according to our testing report, this company has an overall uptime of 99.75% for the past several months. In this regard, its uptime is considered to be mediocre.

Name.com Feature Review 3.00 of 5

In general, all mentioned hosting packages are included with unlimited FTP accounts, cPanel, web-based file manager, PHP 5, Cron Job editor, Spam protection, automatic backups, instant setup, password protected directories and over 50 online scripts, etc. Honestly speaking, those features are similar to what most web hosts have and only enough for small-sized businesses.

As for core features like disk space, monthly data transfer and MySQL database, there are some significant differences in each plan. To name a few, the entry-level Basic plan features 10 GB disk space, 100 GB monthly bandwidth, 1 hosted website, 10 MySQL databases; while the NameBuilder plan comes with 100 GB HDD, 1000GB monthly data transfer, 25 hosted websites and 50 MySQL databases.

Name.com Technical Support Review 2.50 of 5

The Achilles' heel of Name.com is that this company doesn't offer 24x7 customer support. On its official site, Name.com claims to regard customer service as a big thing there, but it only offers email and hotline support from 8:00 a.m. EST to 8:00 p.m. EST on business hours. At this rate, this company seems to be self-contradictory.

To top it off, according to its disclaimer, the phone call support is totally inaccessible and the email support only opens from 8:00 a.m. to 5:00 p.m. EST during national holidays like Thanksgiving, Christmas day and New Years. Also, some regular customers say that they can seldom reach the support employees with no problems and the phone support appears to be inaccurate most of the time.