Lunarpages Review, Rating & Secret Unveiled 2016

Lunarpages
our editors
6 reviews 1.69 of 5
Not Recommended
Lunarpages state-of-the-art data centers located in California, Arizona and Nevada, with an optimized call center in Anaheim, California, and several satellite locations throughout the United States. Lunarpages 100+ top tier staff members serve and support its ever-expanding client base (150,000) with friendly professionalism and award-winning efficiency. While Lunarpages is indeed industry leaders, known well as one of the largest and most secure hosts in the business, Lunarpages close relationships with the clients and colleagues remain the inspiration and priority.

Lunarpages launched Internet Solutions in 1998, and have since established themselves as a global web hosting provider, deftly tailoring innovative and accessible web hosting solutions for established industry leaders, small businesses and individuals. Lunarpages creates and manages integrated and effective hosting tools that successfully support every level of webmaster in building, designing, marketing and optimizing their projects effortlessly, elegantly and intelligently.
Coupon
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Lunarpages - Hosting Uptime Chart

Lunarpages - Hosting Review Chart

Editorial Review
6 User Reviews
2 Hosting Plans

Lunarpages Overall Review 2.50 of 5

Lunarpages offers expensive pricing for their all web hosting plans. The Basic plan charges $8.95/month for one year billing cycle and $4.95/month for 5 years order in the tier structure based on the billing cycle. It's absolute a scared plan although it offers unlimited disk space and unlimited monthly data traffic. This should be the worst web hosting you can easily find the replacement anywhere in the Internet. Their special discount $50 one time is ignorable compared to the price. We recommend you keeping away. You can consider with WebHostingHub which provides the all-in-one unlimited web hosting at the reasonable price $3.95/month and also offers 90 days full money back guarantee.

Lunarpages Performance Review 2.00 of 5

Lunarpages appears to overload Linux servers to reduce costs and to allow them to offer web hosting at steep discounts. As a result, we've seen complaints about slow loading websites, slow download speeds, and problems with reliability. There is a current trend of their customers posting negative reviews due to their websites being taken offline without notice due to heavy resource usage. From our editors' perpective, this is caused by the high performance/cost of their Linux basic web hosting plan and there are too many new customers joining.

Lunarpages Control Panel Review 3.00 of 5

The problem is now they charge customers an extra fee to use cPanel and provide the option to switch to LPCP. The cPanel Lunarpages uses is the most recent version, however, the style they use is still based on the 2.5 cPanel design and does not make use of the new enhancements cPanel provides on the basic theme. Overall, customers have complained about missing features with LPCP but the features do appear to improve with time.

Lunarpages Technical Support Review 2.50 of 5

Lunarpages customer support based on customer reviews is mixed. Some customers state that their support is knowledgeable and friendly while others report bad experiences with their support and the way some of their agents to respond to direct questions.

Lunarpages offers the following for customer support:
  • Toll-free telephone sales and technical support. Limited times, not 24/7
  • Toll call telephone number to get network status updates
  • International telephone number with limited time support
  • Direct email addresses for pre-sales questions
  • Community forum
  • Company blog
  • Lunarpages wiki (like a knowledge base)
  • Active on Facebook and Twitter
  • Company newsletter

We'd like to see Lunarpages offer 24/7 technical support for those webmasters who might discover problems while working late at night. We'd also like to see the addition of a live chat system where customers can get instant help should they need to.
  • Corrado from Italy
    submitted on Sep 04, 2015
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    doesn't recommend web hosting

    I'm a webmaster and I can say that today this is a very bad service. I was not opening new accounts for my clients with them since 2011 but the situation nowadays to manage hosting is just unreliable. I was a customer of them since 2008 but the service today is so bad that I was forced to move move out more then 10 websites wasting my time and money. As soon as you have few people visiting the websites hosted with them they say that you are over usage the shared hosting, starting to push you to buy a unjustifiable and expensive dedicated server. I definitely encourage all of you to skip this hosting provider and look for something better. I solved all my issue here in Italy with just 40 euro per year!

    The 0 of 0 readers like this Lunarpages review!
  • Corrado from Italy
    submitted on Feb 19, 2015
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    doesn't recommend web hosting

    The worst service ever. I will move out very soon. Do not even try to ask them something. There are plenty of better place out here.

    The 0 of 0 readers like this Lunarpages review!
  • Boyd from Batavia, Ohio, United States
    submitted on Mar 15, 2013
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    doesn't recommend web hosting

    Cannot get to my account... Called in waited on hold... tech hung up on me.... don't have time for games..... wow it is only $97. The bad review on social media is going to be worth it... I promise!

    The 8 of 8 readers like this Lunarpages review!
  • Thelma Lily from American Fork, Utah, United States
    submitted on Sep 11, 2011
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    Neutral web hosting

    I don't think Lunarpages is so bad rated here. I had hosted with them for 2 years. Their server and network was reliable but the customer service was not supportive. I often needed hours to get my problems done. But it's universal to shared web hosting - completely the same to mine now.

    The 5 of 6 readers like this Lunarpages review!
  • Romeo from Japan
    submitted on Jul 05, 2011
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    doesn't recommend web hosting

    The only suggestion is keep away from lunarpages. In Dec, 2010 and Jan 2011, we encountered 5 times server or website down. My website slept for nearly two weeks and some keywords were significantly dropped from Google ranking. I had to say bye bye to them after 2 years. I would say that grow a website is quite hard but destroy it is quite easy! I'm now using a VPS plan from hostgator comfortablely.

    The 5 of 5 readers like this Lunarpages review!
  • Kinsey Barry from Columbus, Ohio, United States
    submitted on Jun 28, 2011
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    doesn't recommend web hosting

    Lunarpages was a good host before, but now they have become a fish born to their clients, like me. We had a ton of downtimes in past month. The customer service was extremely hard to connect with. You should warn - keep away from this company!

    The 4 of 4 readers like this Lunarpages review!