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I'm a webmaster and I can say that today this is a very bad service. I was not opening new accounts for my clients with them since 2011 but the situation nowadays to manage hosting is just unreliable. I was a customer of them since 2008 but the service today is so bad that I was forced to move move out more then 10 websites wasting my time and money. As soon as you have few people visiting the websites hosted with them they say that you are over usage the shared hosting, starting to push you to buy a unjustifiable and expensive dedicated server. I definitely encourage all of you to skip this hosting provider and look for something better. I solved all my issue here in Italy with just 40 euro per year!
The worst service ever. I will move out very soon. Do not even try to ask them something. There are plenty of better place out here.
Cannot get to my account... Called in waited on hold... tech hung up on me.... don't have time for games..... wow it is only $97. The bad review on social media is going to be worth it... I promise!
I don't think Lunarpages is so bad rated here. I had hosted with them for 2 years. Their server and network was reliable but the customer service was not supportive. I often needed hours to get my problems done. But it's universal to shared web hosting - completely the same to mine now.
The only suggestion is keep away from lunarpages. In Dec, 2010 and Jan 2011, we encountered 5 times server or website down. My website slept for nearly two weeks and some keywords were significantly dropped from Google ranking. I had to say bye bye to them after 2 years. I would say that grow a website is quite hard but destroy it is quite easy! I'm now using a VPS plan from hostgator comfortablely.
Lunarpages was a good host before, but now they have become a fish born to their clients, like me. We had a ton of downtimes in past month. The customer service was extremely hard to connect with. You should warn - keep away from this company!