InterServer Review, Rating & Secret Unveiled 2016

InterServer
our editors
7 votes 2.00 of 5
InterServer has some competitive advantages in terms of affordability and stability. And this company has operated varies of products, including cloud server, shared hosting and VPS hosting, and expanded its product line to include dedicated servers, collocation and managed services.

While InterServer is praised by many people, some specific points are still to be noticed. Firstly, in terms of the price of the shared hosting, you are required to pay $4.95/mo, $4.70/mo and $4.45/mo monthly, semi-annual and annual billing, which is comparatively cheaper than the regular price of many other providers, such as BlueHost, JustHost, etc.

However, most of the time no coupons and discounts are available, which daunts plenty of potential customers. And, speaking of refund policy, a 30 days money back guarantee is given by this company, which is not so attractive because many other companies promise to refund within a longer period.

As for customer service, InterServer claims that highly dedicated and professional staffs are arranged to serve its users and offer technical support for 24 hours a day and 7 days a week. But according the statistics and information we have collected, there are a large number of complaints related to the company's customer support.

To sum up, InterServer, as a reliable web hosting company, indeed possesses some obvious advantages as for regular price and quality. Meanwhile, it is worth thinking that whether you can accept its refund policy and lack of some essential features.
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Editorial Review

InterServer Speed Review 2.00 of 5

A data center in Secaucus, New Jersey was built in 2006 to ensure a faster website speed. By using Ethernet connections, time for loading and transmission has been shortened, thus the speed has been improved.

Still, as the location of its data center is on the east coast of America, which is far away from Europe and other places, users on other continents may find it frustrating to wait for the loading of web pages.

InterServer Reliability Review 2.50 of 5

InterServer promises 100% power uptime and 99.5% network uptime, which ensures the stability and efficiency of operation. Since most companies guarantee 99.9% uptime for both servers and network, it seems that the promise made by InterServer is not enough. Based on the fact that statistics speak loud, we have collected some monitoring statistics which show that the real uptime averages 99.87%.

To guarantee the safety of clients’ information, InterServer utilizes a secure connection when payment information is collected. And, customers have given many positive comments on the security of their websites.

InterServer Feature Review 2.00 of 5

As many other web hosting companies, InterServer applies the widely used cPanel as the control panel, which makes one click install of hundreds of scripts available for users, and simplifies the management of account in the meantime. This company has covered the general hosting features.

It seems quite convenient and economic for InterServer users to migrate a website because the company promises to handle the migration for free. However, no further information about detailed disk space and database could be found on InterServer’s web page. Besides, the company does not give support to Perl, a popular programming language.

InterServer Technical Support Review 1.50 of 5

Apart from price and feature, many people get worried about some technical problems when they are concerned about setting up their own web site since all kinds of technical issues may block the normal operation, especially when they hardly have any experience on this filed. Therefore, quick response and effective solution are critical when customers turn to technical staffs for help.

By the means of live chat, phone, or ticket system, InterServer customers are promised to get immediate response. Yet, some people complained about the service since they received no response when they visited InterServer website and inquired some questions before buying. Besides, people fail to find sufficient tutorials and FAQs, which makes it difficult to collect enough information about the company's web hosting.