ICDSoft Review, Rating & Secret Unveiled 2018

our editors
7 votes 2.50 of 5
Not Recommended
Established in 1993, ICDSoft is a company who has been specialized in software development. In 1999, this provider expanded their business profile to web hosting and till now, their customers are covering more than 140 countries. The servers of them are running on the basis of Debian Linux which is a stable server operating system.

This ICDSoft review is made by evaluating their shared hosting packages, price, feature, reliability, performance and technical support to see whether it offers good hosting services.

ICDSoft offers altogether 3 hosting plans among which Economy and Business can be defined to serve shared hosting users. The prices of the 2 plans are different depending on their data center locations.

If you choose the US-based data center, the plans are rated at $6/mo and $10/mo. The prices for the Europe data center are calculated in pounds. Besides, Economy is not available for the Hong Kong based center. Old customers of this company can get a 20% discount off the regular price when renewing accounts. For the registration of a new domain name, you need to pay $5 per year.

100-day money back guarantee is made by ICDSoft, but the fees for SSL certificates and domain name registrations can't be refunded in case of any contract termination. This company supports PayPal and credit card for purchasing.
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Editorial Review

ICDSoft Speed Review 3.00 of 5

ICDSoft has three data center locations, including US, Europe and Hong Kong. Since 2003, this company has expanded their international server network at CenturyLink Technology Solutions, an operator that uses both of a carrier-grade international IP network and a CDN to deliver fast speed.

The company utilizes servers with Solid State Drives, 32 GB RAM, dual quad core Xeon processors and RAID 6 disk arrays in order to keep a good hosting environment and fast page loads.

ICDSoft Reliability Review 3.00 of 5

The facilities of ICDSoft are powered by a redundant network system, redundant power sources and multiple backup power generators. Furthermore, their data centers are protected by some powerful physical security system so as to operate without interruptions.

This company claims that they keep a standby server in each server rack, which means that if a production server fails, it will be quickly replaced by a spare server, and the newest backup will be restored. Such way can make this web host offer a 99.9% uptime guarantee. To a large extent, ICDSoft is a reliable web hosting provider.

ICDSoft Feature Review 2.00 of 5

To be honest, the features of the shared hosting solutions offered by ICDSoft are very limited. Taking the primary Economy plan as an example, this plan comes with only 1 GB disk space and 20 GB monthly data transfer. And as for some other vital features, 15 sub domains, 5 parked domains, 15 FTP sub accounts and 10 MySQL databases are included.

ICDSoft provides support for some essential development tools, including PHP, Python, Perl and Ruby. IMAP and POP3 are available for you to retrieving email messages, which are supported by mobile and desktop email clients.

ICDSoft uses a self-developed online control panel to offer management tools. The control panel is icon-based, but due to the a little bit confusing and outdated visual design, it will take some time for new users to get accustomed.

ICDSoft Technical Support Review 1.50 of 5

ICDSoft announces that they put much emphasis on superior customer care and their technicians and engineers are well-trained and knowledgeable enough to help you fix issues. Offering many useful articles in their support center and 15-minute response guarantee for their support tickets, this web host is able to provide responsive customer service.

However, this company does not offer live chat or phone call, which is absolutely inconvenient for those who need emergent help. If you want to solve a complicated and difficult technical issue, email is not time-saving and efficient for you to get assistance.