HostWinds Review, Rating & Secret Unveiled 2016

HostWinds
our editors
5 votes 2.00 of 5
Not Recommended
HostWinds is a newcomer in the market. With its headquarters in Tulsa, Oklahoma, the company started its business in 2010. To date, HostWinds has developed a complete series of products covering shared hosting, VPS, dedicated servers and reseller hosting.

Besides, the company attaches great attention to customer services because they hold that it is customer support that makes one company stand out in the competition. This review focuses on its shared hosting and is going to introduce the price, feature, speed, reliability and technical support so as to help you make decisions.

For shared hosting solutions, the company offers three options namely Basic, Advanced and Ultimate. And the company rates them at $4.5/mo, $5.5/mo and $6.5/mo. Besides, the company charges $11.99/yr for domain registration. Generally speaking, HostWinds is a little bit expensive.

In addition to that, you may also concern about the company's payment methods and money back guarantee. The company is ok with credit card, PayPal, Skrill and so on. As for money back guarantee, the company promises 60 days money back. So, you can apply for refund if their service is not satisfying.
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Editorial Review

HostWinds Speed Review 2.50 of 5

The company has a datacenter in Dallas, Texas. Datacenters are very important for speed, and HostWinds knows it. The company has built cooling system, power system and security system so as to keep the datacenter running normally. Besides, most of their servers are Supermicro severs. And the company also has over 16 network providers available, most of which are world-class fiber providers.

According to statistics, HostWinds is doing ok in general. But sometimes, their server response time is not that satisfying. So, this newly-born company needs to do more research and development so that customers can enjoy constantly fast speed.

HostWinds Reliability Review 2.00 of 5

The company promises 99.9% uptime. But According to tracked data, the company had serious outages occasionally. Even worse, the longest duration lasted for nearly 6 hours in the past years, which is quite unacceptable for online business.

Customer reviews also prove that HostWinds is not reliable. From time to time, there are downtimes happening to customers' websites, which makes their websites not accessible and then leads to business loss.

HostWinds Feature Review 1.50 of 5

Take Basic plan for an example to evaluate its feature. The company supports unlimited bandwidth and disk space. And there is also cPanel included in your plan. However, you can only host 1 domain with the package, which is indeed a big disadvantage. In addition to what mentioned above, you can find no more information about HostWinds shared hosting features on its official website.

When comparing HostWinds with another famous hosting provider Arvixe, you can figure out how HostWinds performs in the part. Arvixe charges at $2.8/mo for its primary plan, which is much cheaper than HostWinds, but the company allows 6 hosting domains on 1 account and includes 1 free domain name for life. Simply by analyzing what we have, HostWinds is not competitive.

HostWinds Technical Support Review 3.50 of 5

Technical support is considered as the company's major competitive edge. They even publicize their CEO email address so that users can email their CEO personally if they are dissatisfied with their services.

As for contact channels, you can contact HostWinds via live chat, email and phone.
Their live chat is so customer-oriented that you don't have to fill any information before starting chatting. But their phone support is terrible and it is only available from 9:00 AM to 1:00 AM (CST).

According to customer reviews, some of their support staffs are not professional and they cannot solve problems sometimes, which is quite frustrating for users who are caught in incidents.