Hostway Review, Rating & Secret Unveiled 2018

our editors
3 votes 2.50 of 5
Not Recommended
Hostway is a web hosting and technology infrastructure company which was founded in 1998. Headquartered in Chicago, this company provides individuals, small-to-medium-sized businesses and large corporations with many services, such as hosting services for websites, business applications and databases. Now, Hostway has over 500,000 customers in the world.

This review pays attention to the website hosting of this company. Hostway offers three website hosting plans which are named as Website Starter, FlexCloud Site and FlexCloud Site Pro. The prices of them are starting from $6.95/mo, $12.95/mo and $29.95/mo.

There are two billing cycles you can choose, including monthly term and annually term. Taking the first plan as an example, if you purchase it annually, you only need to pay $69.5/yr, which means you can enjoy 2-month free service. And there is no setup fee.

Just like the name of the three plans, they are suitable for webmasters with different demands. The primary package is designed for those who have limited technical expertise and only want a basic website. The second plan is good for businesses who need robust features while the last plan is for web designers and developers.
Editorial Review

Hostway Speed Review 3.00 of 5

Hostway owns and operates 6 North American data centers in four places, including Austin, TX, Chicago, IL, Tampa, FL and Vancouver, B.C. These data centers are connected with superior grade fiber connections, aiming at handling traffic regardless of where your visitors are located in America. In addition, this web host utilizes the network gear from Cisco and Brocade.

Hostway claims that each of their facilities is engineered to offer standard levels of optimal network, technology redundancy, server performance, uptime and security. The speed of this company can basically meet the ordinary standard in this industry.

Hostway Reliability Review 3.00 of 5

To some extent, Hostway can be regarded as a reliable hosting provider. Firstly, their hosting environment can meet the industry specifications for energy, security, air conditioning and fire detection. Moreover, the data centers of this company are backed by diesel generators, UPS system and electrical power distribution system.

With the support of the routing hardware and software innovations, the network infrastructure of this company is constantly improving to meet the increasing industry demands and is expected to offer stable connectivity.

Hostway Feature Review 1.00 of 5

Hostway offers three website hosting plans with different prices and features. For instance, the Website Starter from $6.95/mo includes only 50 GB disk space and 200 email accounts while the FlexCloud Site from $12.95/mo offers 300 GB web storage and 400 email accounts.

As is noticed, many features are absent from the first plan. That is to say, if you regard Website Starter as your option, you don't have access to shell accounts and FTP accounts. In addition, you cannot build your website on WordPress with this plan which doesn't include EasyScripts.

Besides, only 1 website is allowed to host with Website Starter and FlexCloud. No subdomain or MySQL databases are available for the Website Starter. And this plan does not support CGI-based PHP, Perl, C++ and Python.

From above, you can see that the features of their packages, especially the primary plan, are limited. You must think twice before you make a decision.

Hostway Technical Support Review 2.00 of 5

Hostway claims that they are able to offer 24x7 customer service via live chat, phone call and email. But as a matter of fact, live chat is only available for the domain and website hosting, which means that if you choose the services of cloud hosting or managed servers, you cannot get help via this channel.

As for email which is time-consuming and inefficient, this company totally eats their words of responding within 24 hours. A lot of complaints tell that the responses are usually given after more than 1 whole day.