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Have struggled for several very expensive months to get this company to acknowledge that they were suspending domains long after they have been transferred elsewhere. My clients have had enough and dispensed with my services because they were sick of their sites going down and displaying the Host Papa account suspended page. Finally managed to transfer all my domains to other providers which just left my primary domain to rescue. It is now with a different registrar and Host Papa have closed my account Guess what? The domain says ACCOUNT SUSPENDED so now I am experiencing the embarrassment and expense of being a web host provider with no website and no control panel to fix it. Tech support took 3 months to even admit that they were responsible. Huge waste of money and all time bad customer
Nothing but trouble from the start, when I was charged double and never reimbursed the money. Not their problem they said. All supposed free offers are for residents of France only (?) and worst tech support possible. They have not responded to this last problem, where I cannot access my account due to "an administrator requests you change your password" and gets into an infinite loop, for three days. All I can do is write irate emails to their support staff which they don't answer. Their "help" is to login and start a support ticket!! MADNESS! Anything but this site!
This was the worst company in recent years I had to deal with. Support is slow and useless and they charged my credit card after I told they I wanted to cancel for bad service. It took several emails and many calls and online to final cancel. I would NOT recommend them to anyone.
I have been with many hosting companies and have found HostPapa to be one of the best and also customer service and support. Its great for beginners or experience people as they make everything easy to understand and very hard to beat their price.
Overall I have been extremely disappointed with this web hosting service, and are currently looking for an alternative supplier.
I have been 6 years with them, never go there : This hosted was good in late 2008, I had french support but now I can assure you it suc** big balls. Shared hosting is really limited and unlimited doesn't exist, don't forget that.
From the beginning HostPapa has been top notch. Easy setup and great technical support.The support at HostPapa is simply magnificent. They are willing to spend whatever time that is necessary to resolve my issues; and they are so few. I'm recommending them to everyone I know. I am coming up for my 4th year renewal with HostPapa. I think this sums it all up. Thank you HostPapa for your work.
As well as doing my own research, I asked some of my web developer friends about various web hosts before choosing HostPapa. I have been very satisfied with the tools that they provide. While i can write raw html, it's definitely nice not to have to do so. The email options are great, especially the ability to forward to another account.
HostPapa is reasonable priced and has exceptional up times. I would strongly recommend them for anyone looking for hosting. They make it look so easy to customize a site yourself. It is possible with some basic knowledge of a computer to get a site up and running in minutes. Their email service is great and the auto config for Outlook / IMAP is fantastic.
We never had any problems since our website is up and running but we do not have the necessary knowledge to update it. I only contacted support once to find out about web design software and I was not quite satisfied with the info. The main thing is that it works, we get e-mails and filled forms... is all good!
As web designers, a great hosting service is very important to us. Host Papa is great value for money, easy to set up and has an easy to navigate cPanel. We find, compared to other services, Host Papa has lots of extra inclusion and find their support service helpful and their response time excellent. We recommend Host Papa to all our clients (with no benefit or kick back to us) and we have never had a complaint. Recommended!
Hostpapa is a nickle and dime back yard outfit, they seem more interested in charging you for every service under the sun but not interested in customer service. One gets the feeling they are calling a third world call center when trying to sort out an issue. My web server was hacked and I went to do a restore from a backup - another service I pay for, however their software restore did not work. I called support and its been over a week and I am still waiting for them to do a manual restore for me. Meantime I am losing money on my web site every day that it is down, I am paying web developers to sit around and do nothing, I had an app disapproved during the testing phase because my site is down. If you have a website business I would not recommend hostpapa due to their support being almost non existent!
HostPapa offered everything I needed in a reasonably priced and convenient package. They make it look so easy to customize a site yourself. While it is possible with some basic knowledge of a computer to get a site up and running yourself, to make something presentable for a small business where branding is important it was not. Control Panel was not intuitive and it was impossible to find the get started guide without asking for tech support. Yes, tech support did point me in the right direction but implied I must be an idiot if I could not realize that I needed to enter an entirely different location to find the help documents. Once that was pointed out, I was able to get a site up and running with a great deal of effort and frustration. Once done, I realized that without purchasing software and knowing programming, I was not going to be able to customize the site with any of the graphic design images I had made without a professional programmer so it is not as easy as it sounds. However the site my designer came up with works great and looks amazing. I am already getting referrals from my site alone. Frustrating but worth the effort.
Having been disolussioned with my previous host provider, i did a little research to see what other options there were. Whilst not a UK company, what I liked about Hospapa was the fact that I could still get a .co.uk domain to add to the .com one I wanted. Support has been exceptional, with direct online chat, email or telephone. All issues I have had which resulted in a need to contact Hostpapa have been dealt with immediately. I can upload files through the control panel if I am not at my usual computer, when I use a proprietary FTP package. The control panel option is not as quick but suffices for when I am away and need to upload something in a hurry. The company also provides unlimited webspace. Really? Yes, really. I have a number of associated sites that are hosted within my main one, something I am really grateful to have, as it all falls under my desire to help motorcycle racers (the reason I got the site in the first place) get an online presence. I have been so impressed with Hostpapa that when I bought a second domain, on behalf of another racer, there was no decision to make regarding where to go, so I signed up for another three years. Great company, great guys, great support. It's difficult to ask for more.
As Website and Microsoft Software Designer for more years than I can remember. I have used many Web Host's in the past. And I can say with Confidence that by accident for me I found HostPapa. it was about 7 years ago and have never uncounted any problems with them since. As a Web designer using only Css3 I needed to maintain the site myself so as customers could be left alone to get on with their own work. I also have to mention the Add Ons that come with HostPapa. especially All the Free! to use Softaclious Programs which I use on a daily basis... quite a bit of money saved there. If I have ever needed to get help. in the past I have submitted tickets.. All answered Quickly. but I personally preferred their Free! Phone Number. All in All I doubt I could get a Web host any Better. Hope this Helps.
On a performance/ cost comparison, HostPapa wins every time. Support is on par with every other host site and the interface works quite well. There is a huge selection of free- web optimizing tools. Customer support is very responsive within 24 hours on any issue. We enjoy their u-tube promos too.
Everything is so simple with HostPapa! Even when it came to changing from one service to theirs, all questions were answered. And the prices are fantastic. No more need be said - if you need a host provider - HostPapa is the one!
I have been using Hostpapa services for my website and business for over two years now. I am always impressed by excellent customer service and support. Anytime I have a question, the guys are always ready to assist with their expertise and attention. Never had major issues with the site, and I am sure, you'll like them, too!
Host Papa has been a breath of fresh air. I have been with them over three years and had excellent service. They have rock solid servers and friendly staff to help get you started. They supply a great user interface web building software and have no limit on uploads. They also hold your domain for free if you host with them. Overall a great deal and highly recommended.
Get your website related any kind of job from here, because it was a great experience to work with them. The purpose of the website such as business, blog, Wordpress site, personal website, etc. The most important thing is easy to use, great tools to build my website, charged level not so high. I also recommend this to my friends and it s excellent compared to the other web host.
I setup a reseller account with Host Papa and immediately had email bounce back issues. It turns out the IP was blacklisted and their solution was getting me to purchase a dedicated IP for an additional three dollars per month. I never would have used them if I knew they were selling hosting accounts with spotty service.
HostPapa is a terrific choice for shared web hosting customers. Their servers are nearly never down and when they are, it's just for minutes. The customer support response is very fast and kindly. I like their $100 Google AdWords credits! All the features at such a low price is really cost effective.
Hostpapa is a great canadian web hosting. As my company started business in Canada in Oct 2011, I looked through a lot of web hosting companies there and got into hostpapa finally. In practice, hostpapa did everything well, including fast customer response, reliable and secure web host. They also provided $100 google voucher with the web host. It's a good start for business in Canada really.
I have encountered only one downtime in past 2 years. I have a lot of customers and never make them disappointed. I think Hostpapa 99.9% uptime guarantee and customer satisfaction really works! If they can provide Korean support, I'd like to give them all 5 stars!
Host Papa is excellent! I used their website builder to make 3 small sites for my college with only a little help from their CS in past 2 years. I got the projects finished very fast without much effort. Overall, this is the plan I definitely need to build websites without much technology knowledge required.