HostDime Review, Rating & Secret Unveiled 2018

our editors
9 votes 2.00 of 5
Not Recommended
HostDime was founded in 2001, and it consists of a group of passionate staffs. To be honest, HostDime is a small hosting company no matter in the number of faculties or the size of the company. HostDime claims that it provides hosting service globally, but the truth is that the so-called overseas customers are few users from United Kingdom, Colombia, Latin America, India Brazil, Mexico and no other places.

HostDime provides plenty of products and services, including Linux & Windows business hosting, reseller hosting, developer hosting, VPS hosting, domain registration and some add-ons. In terms of Linux business hosting, the company offers a full range of business web hosting for customers: sHD1, sHD2 and sHD3. The three plans are rated at fairly high prices. The three plans are charged for $20.00/mo, $30.00/mo and $40.00/mo, which is the same pricing level with some VPS hosting.

Speaking of money back guarantee, HostDime provides a 45 days money back guarantee, which is longer than many web hosts. Another thing that needs mentioning is that there are some hidden fees you may ignore. The company charges extra money for some vital features and services like SSL certificate, setup of Comdo EV SSL certificate and dedicated IP address, which is $30, $300 and $4 severally.

As a conclusion, according to the reputation, affordability and purchase security, we don't strongly recommend this company at all.
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Editorial Review

HostDime Speed Review 2.00 of 5

The company operates a data center to ensure its control over its servers. However, performance in speed is still disappointing. We collect many customer comments on the internet and find that HostDime is actually unstable and slow. At least during the last three years, the page loading speed was beyond two minutes, which is much longer than before.

As mentioned above, HostDime has one data center in Orlando Florida, but its business spreads to overseas. If you want to host your websites in other countries or regions, you need to take the location of data center seriously. After all, the further you away from the facilities, the worse connection and network you experience.

HostDime Reliability Review 2.50 of 5

HostDime locates servers in a 25,000 square feet data center, and it claims that the data center is well equipped with 24/7/365 facility security, constant power infrastructure, and robust hardware and cooling system. Though the data center is own-built and own-managed, HostDime still fails to keep its 99.9% uptime guarantee.

In the several years after its foundation, the company gained an excellent reputation among its clients for its good service and performance. But in recent years, an increasing number of users who complain the frequent downtime are observed. Customers complain that they encounter downtimes almost every week, and sometimes downtime lasts for over five minutes.

HostDime Feature Review 1.50 of 5

As you may know, HostDime does charge much more than other shared hosting providers. But its features are not worth its prices. For example, the sHD1 plan has 100 GB RAID 10 storage, 100 GB premium bandwidth and 5 hosted domains, which is relatively limited. Besides, although all plans are equipped with a DDoS protection, features are far from enough. The company does not present much information about its database, programming languages, technologies, e-commerce and website scripts.

At the first sight, customers may be satisfied with its sufficient space. However, we should take all factors that may influence the management of websites into account, such as price, sources, space, additional tools, applications and other more. The truth is that HostDime seems to be not cost-effective and rich-featured. Therefore, we do not think HostDime is a wise choice for webmasters.

HostDime Technical Support Review 2.00 of 5

Customer service is another important aspect you need to take seriously because you will inevitably encounter some problems when managing websites. And we find that HostDime offers a terrible technical support.

The company provides 24/7 live chat and phone call support. We test its live chat support and find it is really slow. Firstly you are required to fill in some information about yourself and your questions, and then you are constantly required to wait because their agents are assisting other clients. We wait for over 20 minutes to get a response, which, in our opinion, is annoying when there are some urgent issues to fix. To be honest, HostDime technical support is the slowest we have ever experienced. We infer that its backslide to some degree can be attributed to the shortage of staffs.