FastDomain Review, Rating & Secret Unveiled 2016

our editors
2 votes 2.00 of 5
Not Recommended
Since 2005, FastDomain has been offering hosting services to thousands of personal and business websites. Headquartered in Utah, this company has more than 10,000 users in over 100 countries.

FastDomain offers the services of both domain name registration and web hosting. They claim that they are confident to offer their users the highest level of technical support, and their patient and friendly support staff are standby to meet various needs. This FastDomain review is going to reveal whether this company is reliable by evaluating their price, features, uptime, speed and customer service.

Based on Linux operating system, FastDomain only offers a single shared hosting plan at the price of $7.99/mo in usual time. Now this web host releases a 25% discount for webmasters who are willing to purchase the plan, with which the price is reduced to $5.95/mo. But to be honest, such a price is not as attractive as some top-rated web hosts, like BlueHost.

FastDomain promises that there is no set-up fee or hidden fee, and one free domain is available for the first year. In terms of the money back guarantee, 30 days full refund and anytime pro-rated money back are provided.

An obvious drawback of the services of FastDomain is that users do not have any options for upgrading. When their websites go beyond shared hosting, there is no other choice but to move to another web host.
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Editorial Review

FastDomain Speed Review 2.00 of 5

FastDomain claims to use high performance quad processor servers and customized Apache web server to offer fast speed. Although they try to offer satisfactory performance, the outcome is barely pleasing. The statistics from our monitoring group indicate the speed of this company is relatively slow – more than 680ms for a server response. It's even slower during the peaks.

FastDomain Reliability Review 2.50 of 5

FastDomain promises to deliver 99.9% uptime. According to our analysis and monitoring, their uptime is good with an overall site availability of 99.69% on average in the past year. Supported by UPS power backup and diesel generators, this company is hoped to keep servers running stably and smoothly. In the past several years, few downtime occurs.

On the basis of many customer reviews on the Internet, FastDomain does a quite good job for the part of uptime. And also, they can keep their servers and the hosted websites safe in most times.

FastDomain Feature Review 2.50 of 5

When it comes to hosting features, FastDomain offers unlimited disk storage, monthly data transfer, sub domains, parked domains, add-on domains, MySQL databases, PostgreSQL databases, email accounts and FTP accounts. Besides, a lot of useful development tools are included, such as CGI, Python, Perl, Ruby and PHP. Courtesy site backups can keep your website in safe.

In addition, this web host offers SSH to protect your website from hacker, virus intrusion and malicious software attack. Free 1-click installer with more than 50 scripts is offered for you to better manage your applications. As for some multimedia features, FastDomain supports streaming video, streaming audio, flash, Macromedia Shockwave and MIDI file.

The only limitation is that FastDomain does not utilize a well-known web hosting control panel, but instead, it uses a self-developed account control panel which might not be with high expectation about the design and usability.

FastDomain Technical Support Review 2.00 of 5

As is mentioned before, FastDomain is confident with their professional and friendly technical support. Live chat, email and toll free phone call support are provided. In most cases, they can help their customers solve problems and clean confusions. But sometimes, they are not as responsive as they promise.

You have to pay attention to the fact that the work time of their billing phone support is 6:00 am – 10:00 pm from Monday to Friday and 8:00 am – 5:00 pm on Saturday. Sunday is closed. As for the live chat, sometimes you might need to wait for a long time because their support staffs serve multiple customers at once.