Eleven2 Review, Rating & Secret Unveiled 2017

Avoid this company at all costs! Their support team is awful. None of their servers are redundant even though they claim they are. I host about 12 sites there and I am forced to constantly reach out to them about server outages. They excuse is always "we have looked into the settings and tweaked some things.. that should not happen again"... THEN WHY AM I TALKING TO YOU WEEKLY??!?! Right now I am fighting with them because they decided to move my site to another server but failed to move all the files when they did so. They did this without asking me, and now I have to jump through hoops to get them to undo the mess they have created. THIS IS THE WORST HOSTING COMPANY EVER. Do not trust them with your business.

Eleven2 is an ethically dubious company to deal with. Do not be deceived by their marketing. Do not be deceived by their promises of server space. They are intentionally deceptive. If you read the fine print of the user agreement, you will discover that certain types of files are forbidden. These file types are, of course, all the large ones. (.zip, .mov, etc) What is the point of large server space when you can't use large files? If Eleven2 were a bank, you could store $999,999 there (for only $384/year!) but you would only be allowed to make deposits in coins. If Eleven2 were an open bar, you could order "unlimited" free drinks but you could only use a small thimble. What is the point? Deceptive marketing, that is the point. For example, right now they have plans offering "999,999gb storage space". That is laughable and maybe criminal. If you use that space, you will get zinged. That's fine if they want to run their business like that but they shouldn't be able to hide it. Hence this review. If you are a videographer, photographer, musician or otherwise involved in a business that requires sending large files then I suggest you move along. Eleven2 is not the host for you. (My story is that I'm the CEO of a video production company living in NYC. We need to send large files all the time to clients and colorists. Using an FTP server to do this is a necessity for us as a company. Needless to say, we were very disappointed to realize we had been suckered by Eleven2. Caveat emptor.)

I am posting this review after fully moving all my services away from eleven2. I would highly urge anyone looking to host with them to go elsewhere. There services are absolutely rubbish. I was with them for nearly 5 years and the service they provided got steadily worse. Their server are now so over capacity, websites take ages to load, and they are plagued by spamming scripts that users have installed on their servers. I raised this issue on numerous occasions with them and they where never able to solve it. Their easy solution was that if I didn't want my address blacklisting because of the spamming on the shared IP, I would need to purchase a dedicated server. So much for customer service. Saying that, if you are a spammer, they are the perfect hosting provider as they don't care and they will not suspend your account or disable your script.

I'll make this public because I'm not ashamed to say, this is my last day with Eleven2. Listen, I am not an unreasonable person. But when I pay $90/month, I expect someone to answer the phone within 3-5 minutes, MAX. Not that average of 15-20 minutes that it takes to get an Eleven2 tech person on the line. Also, claims of 99.9% uptime are totally false. For no reason at all (as in, I wasn't sending any kind of extraordinary traffic), my site went down for longer than 12 hours, 5 times in the past year. If that's acceptable to you, go with Eleven2. Otherwise, I'd say you can get managed cloud hosting with better hardware and cheaper prices elsewhere - and oh yea, other companies actually answer the phone! Peace out Eleven2!

Absolutely the worst. Was charged without my knowledge and still no refund as promised. Would never recommend to anyone even those I don't like. Would never give business again. Save yourself the aggravation and money which they will take with or without your consent and don't give these crooks a chance.

I'm a real customer of eleven2 for about 2 months. Their web server is really powerful and I haven't seen a shared web host can run my joomla website so fast compared to my previous three providers, including the famous godaddy and 1&1. Their control panel is customized from cpanel by themselves. Besides the original rich features of cpanel, they simplify all the user interaction and make the ui more visual. I cannot believe a new hosting company can do thing so excellent really!

Eleven2 is a modern web hosting company. Their customized control panel based on cPanel provides better user experience than the cPanel itself. And it also provides iphone application to operate and monitor my website. The page loading speed is outstanding compared to godaddy. I like eleven2. I think they're on the track to grow a big hosting company.

The only my concern is about their customized control panel that it's not easy to use for me as I have used cPanel for more than 4 years. I had nothing comment else so far. If you're a newbie in web hosting, eleven2 may be your best choice. But if you intend to migrate a ton of the websites from somewhere else, I don't suggest this host.