DailyRazor Review, Rating & Secret Unveiled 2016

DailyRazor
our editors
0 votes 1.50 of 5
Not Recommended
Founded in 2004, DailyRazor is a web hosting provider striving to offer domains and world-class web hosting solutions to individuals and small businesses. Currently, the company is hosting over 30,000 domains.

DailyRazor has been focusing on technologies. It offers Linux web hosting, Windows web hosting, VPS and dedicated servers to support webmasters needing popular technologies including PHP, Perl, Python, Ruby, Java, ASP.NET, ColdFusion, MySQL and PostgreSQL. The company claims that they have a team of experts who know these technologies deeply.

DailyRazor uses three data centers located in Texas and New York, but there is no clue that the company owns or operates the data centers by themselves. According to our research, the official website www.dailyrazor.com is hosted on a SoftLayer server located in Virginia.

Due to the adoption of various technologies and the availability of a wide range of hosting services, DailyRazor has a high expectation of their future. However, the company has not maintained a good reputation on the Internet, especially for their uptime and customer service. The details are given below.

Note that this review is targeted at the shared hosting solutions of DailyRazor.
Editorial Review

DailyRazor Technical Support Review 0.50 of 5

The communication channels offered by DailyRazor are sufficient, including live chat, phone and a help desk where you can submit tickets. However, they come with the following restrictions.
  • Phone is exclusive to sales support and works during 9:00 am to 6:00 PM EST from Monday to Friday.
  • Technical support is available 24x7, but you can only ask for support by opening a ticket and waiting for a response from email.
  • Support requests sent via live chat usually come with a response asking you to wait for an email reply.
Besides the bad facts above, the technical support of DailyRazor is terrible in the quality of response. A lot of users have complained that the email responses are useless. What's worse, the support team cannot figure out what is wrong when a service outage occurs and does not even offer an explanation.

DailyRazor Web Hosting Plans 2.50 of 5

In terms of shared web hosting, DailyRazor offers solutions based on both Linux and Windows platforms. There are three plans for both types of services, coming with the same names and prices. Whether you want Windows hosting or Linux hosting, you can make a selection from:
  • Personal: Priced from $3.5/mo, including 1 hosted domain, 5 MySQL databases, 5 PostgreSQL databases for Linux or 1 MS SQL database for Windows.
  • Professional: Priced from $5.65/mo, including unlimited hosted domains and databases for Linux, or 10 hosted domains, 15 MySQL databases and 5 MS SQL databases for Windows.
  • Enterprise: Priced from $9.4/mo, including unlimited everything for Linux, 20 hosted domains, 20 MySQL databases and 10 MS SQL databases for Windows.
All of DailyRazor shared hosting plans contain unlimited disk space, bandwidth, email accounts and FTP accounts. As for the control panel, Linux users have access to cPanel, and Windows users can receive Plesk.

DailyRazor Reliability Review 1.00 of 5

DailyRazor has been constantly criticized for serious service outages. As is complained by a large number of customers, a shared server may go down for several times in a week or even inaccessible for a whole day. This can destroy an online business completely.

We have conducted careful monitoring on DailyRazor uptime. According to the statistics for the past six months, DailyRazor cannot achieve the promised 99.9% uptime at all. Besides, we have detected a severe downtime in this month lasting more than 20 hours.

DailyRazor Uptime

Pros of DailyRazor Web Hosting 2.50 of 5

Free extras

DailyRazor offers a free domain for each web hosting customer. But you should know that the domain is available for annual payments only, and it is free for the first year, then renewals at $14.95/mo. Besides, the company provides free setup and $100 Google AdWords credits for all shared hosting plans.

Better-than-average server response and page loading speed

The speed of DailyRazor shared servers is not excellent but still acceptable. According to our monitoring, the server response speed has been always stable, staying around 600ms. In addition, a normal page with several images can be loaded successfully within 3 seconds.
DailyRazor Server Response Speed

DailyRazor Limitations 1.50 of 5

Besides the dreadful uptime and technical support, DailyRazor is also complained for the following limitations.
  • Limited use of site builder. A free website builder is available for both Linux and Windows hosting, but you are not allowed for unlimited use. Even for the advanced Enterprise plan, you can only create a maximum of 10 websites using the site builder.
  • Restricted money back guarantee. DailyRazor offers a 30-day refund guarantee. However, this guarantee applies to shared hosting only, and all other services, including VPS, domain names and dedicated servers, are non-refundable in any circumstance. After the 30 days, no refund will be issued for any service. You should know that most leading web hosts now guarantee 60 or 90 days full refund and anytime pro-rated refund.

Better Options for Linux Shared Hosting 5.00 of 5

Below are some of the web hosts with Linux shared hosting solutions that are faster and more reliable than DailyRazor. Besides, all of them offer 24x7 technical support through live chat, phone and email.