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CoolHandle has terrible cutomer service. I cancelled the service and still did not get a refund. They are crooks. No one can talk to customer service by phone. You can only communicate by email. All they do is send auto emails saying that refunds are handled in the order they are recived.. Two weeks have gonne by and I still get the same runaround. They say the same thing over&over. I am so sick of these people. The worst thing i could have done is sign up with them for two yrs for$262. I harass them everyday and will continue to do so until those theives refund my money. I also am going to blast this all over al the social media sites where millions of people will know about this so they won't be taken like we have. I highly reccomend that any body to stay away from coolhandle & use hostgator it is a lot cheaper & got excellent ratings. Coolhandle are crooks their cutomer service. Sucks. Stay away!
I am 71 years old man with parkinson and heart diease, these crooks from coolhandle trick me and take my money and would not refund it even tough I cancel within a month. I can't pay this bill and they are not giving my money back. Can someone help me?
Coolhandle are crooks! I cancelled they service and didn't get refund, didn't get any explanation why, I will not recommend. They crooked service to any body. Unhappy customer - Nick C.
Cool! The hosting features they provide are more than satisfactory and I can make full use of them. Also, not like some other provider, multilingual site creation is just like I use my own GNU/Linux server. I will move my all sites to here.
Coolhandle is a trusted web hosting company. I have hosted my first SAT preparation website with them for 2 years and now my website has been grown to have 500 page views daily. I never had any problems in the period. I have started to consider their VPS hosting already. I would like to continue with CoolHandle as their strong reliability.
I’m happy with the choice to Coolhandle. It's an affordable web host. And their customer service is excellent. Whenever I have a question, they can respond me in very short time.
I'm a happy customer for their powerful servers, fast network, strong reliability and stability but I'm not satisfied with their customer support. They provide toll-free telephone but it's hard to connect with at the peak time. They should provide live chat support. This is especially important to international users whose mother language is not english, like me...
I'm a new customer. But my first impression is that CoolHandle is an outstanding web host compared to my previous provider. Their customer support is skilled on the Drupal deployment and configuration. They helped my first Drupal website running before yesterday. I wish the reliability of them is excellent as besthostingsearch.com reviewed. So far I'm satisfied with them.
The choice to Coolhandle is wise that they never made me disappointed. I only had 2 downtimes in past one and half a year and their technical support helped to recover my websites back in only 10 minutes. And the Google webmaster tool indicates my websites running faster than 67% websites on internet. It's amazing number especially I'm hosted on a shared server.
I have been with Coolhandle happily since Oct 2010. They are a totally reliable web host with an excellent customer support team. I could not describe how qualified they are but I never encountered any downtime and unhappiness with them. This was quite different to my previous provider JustHost. I've recommended coolhandle to my two friends and I'm happy to share my experience here.
The layout of their control panel is clear that I can easily get started to launch my first Joomla site before yesterday. The site accessing speed and the provided Joomla themes are fantastic both. I'm still working on creating content right now. CoolHandle shall be a trusted web hosts.
CoolHandle is easy to use for the people who is not knowledgeable on technology like me. I created a wonderful website with their template in hours. CoolHandle is affordable and their customer support is excellent. I strongly recommend CoolHandle.
The uptime of their web hosting is very high although my website don't have lots of page views daily. Their toll free phone support is easy to connect with and the staff are friendly and supportive. I'm curious on how they can provide so powerful web servers and excellent customer support but charging for only $5 per month. I'd like to recommend CoolHandle to all my friends.