ASPHostPortal Review, Rating & Secret Unveiled 2018

our editors
4 votes 2.50 of 5
Not Recommended
ASPHostPortal is a small-to-medium sized hosting provider that has always been focusing on Windows hosting. However, to meet more potential users' demands, it also provides multiple Linux hosting plans, reseller hosting, and email hosting.

ASPHostPortal has positioned itself as the No. 1 Windows hosting provider in the US that is recommended by Microsoft. And it claims to offer top-level reliability, security and performance. Besides, the company highlights its hosting services with over 10 server locations.

However, through our monitoring and reviews, we haven't found enough evidence for the company's excellence in either Windows hosting or Linux hosting. You can read more details in the following reviews of the speed, reliability, price, feature, technical support, etc.
Editorial Review

ASPHostPortal Speed Review 2.50 of 5

In total, ASPHostPortal provides more than 10 server locations in North America, South America, Asia and Europe. By doing so, the company tries to keep your website on a server that is close to your target audience, so that fast speed can be guaranteed.

Pay attention that Windows hosting users can select a server location from all the available options, while Linux hosting users only have access to the US-based Washington data center or Seattle data center.

In terms of the network management, ASPHostPortal has built up an NOC (Network Operations Center). The network engineers and system administrators in the team are fully responsible for the troubleshooting and optimization of all the key systems.

Despite the facilities which sound well, ASPHostPortal is not excellent enough in the real hosting speed. It takes over 550ms for most of the company's servers to respond, which is reflected in the monitoring below, and the page loads average over 5 seconds.

ASPHostPortal Server Response Speed

ASPHostPortal Reliability Review 3.00 of 5

For all data centers, ASPHostPortal performs nightly server and database backup in order to keep customers' data safe and secure. Besides, the company claims that the data centers feature redundant network connections and power supply, so that 99.9% uptime can be well ensured.

If you want even better uptime, ASPHostPortal has prepared a paid DNS failover system which boosts 100% uptime. This failover system is exclusive to Windows hosting, and it charges at least $11/mo for one website.

According to our uptime monitoring system, ASPHostPortal is able to offer 99.9% uptime at regular times, but occasionally, the percentage falls down. Below are the recent month's uptime records.

ASPHostPortal Uptime

ASPHostPortal Technical Support Review 2.50 of 5

ASPHostPortal offers a helpdesk system for technical support. So when you have any questions or meet server issues, you can log into the system and submit a ticket. The support agents will reply the tickets after dealing with your trouble. Besides the ticket system, there is also a knowledgebase available which includes hundreds of articles about FTP, database, control panel, email, etc.

However, the technical support offered by ASPHostPortal is far away from being satisfactory when compared with the leading Windows hosting providers.
  • The articles in the knowledgebase are quite limited for Windows hosting, so they may be of little help for you.
  • Since the company only provides technical support through the helpdesk, you cannot get assistance in a much faster way like live chat or phone.
  • The responses for tickets are sometimes slow. Usually you have to wait over 4 hours for a reply.

ASPHostPortal Windows Shared Hosting Plans 3.00 of 5

ASPHostPortal provides various Windows hosting plans whose prices start from $1/mo to $70/mo. When looking at the plans, you may be amazed by the super cheap Host Intro plan which is priced from $1/mo only, but you must know that this plan is more like a promotion strategy. It includes very limited features which are of low value.

The image below includes more detailed information about the plans. Combining the prices with the available resources, you can see that ASPHostPortal Windows hosting plans are affordable, but not cheap.

ASPHostPortal Windows Hosting Plans

In terms of the features, the following benefits can be expected.
  • Plesk control panel is available for website management. Note that Host Intro doesn't include this control panel.
  • The latest technologies, including Windows Server 2012, SQL Server 2014/2016, ASP.NET 5/4.6/4.5.2, ASP.NET MVC 5, Silverlight 6 and PHP 5.6/5.5, are available.
  • Full trust is allowed.
  • Your initial order is backed by a 30-day refund guarantee.
Although the features are good, you have to pay close attention to the resource limitations in the plan you buy. Or you might be charged extra fees or asked to upgrade your plan soon.

ASPHostPortal Linux Shared Hosting Plans 2.50 of 5

ASPHostPortal provides 4 Linux hosting plans which come with strict limitations in the disk space, bandwidth, email storage and MySQL databases. The prices, considering those limitations, are a little bit high especially when you choose a 3-month plan. The cost of a 3-month term almost doubles that of a 36-month term.

For the detailed feature limitations and price information, look at the following screenshot.

ASPHostPortal Linux Hosting Plans

All of ASPHostPortal Linux hosting plans include many useful features, such as the cPanel control panel, latest PHP and MySQL, Python, Perl, Ruby, SSI, Cron Jobs, and email spam check. However, you have to note that:
  • ASPHostPortal doesn't pay much attention to Linux hosting, so the features and technical support might not be as good as you want.
  • The shared hosting plans don't include SSH.
  • No free domain or marketing credits are available.
  • You can only ask for a refund within the first 30 days, but much longer money-back periods are offered by many other providers.

Alternatives to ASPHostPortal 5.00 of 5

ASPHostPortal is far away from being a good choice for Linux hosting, so if you are looking for a Linux hosting solution, we'd suggest the much more reputed providers like InMotion Hosting, BlueHost and Arvixe.

In fact, we don't rank ASPHostPortal among the most recommended Windows hosting providers, either, because the speed, support and cost-effectiveness still require improvements. Need more evidence? Just check what the following leading providers offer.