Arvixe Reseller Hosting Review Review 2018

our editors
296 reviews 4.80 of 5
Not Recommended
Reseller hosting has become a new trend to earn money without devoting too much effort and energy. This is because resellers only need to sell the ready-to-use service without developing a hosting plan by themselves. In this Arvixe reseller hosting review, we discuss this attractive hosting solution provided by Arvixe.

This review focuses on pricing, features, performance, and technical support. We strive to introduce the Arvixe reseller hosting in all aspect so as to do justice to its value and quality. First of all, let's check the price as below to get a rough idea about this well-known company.

Plans & Price

Arvixe reseller hosting covers both Linux and Windows operating systems, among which we select the Linux OS to make an in-depth introduction in this post. There are two reseller hosting solutions available for customers, including ResellerClass and ResellerClassPro. The regular prices charge at $20/mo and $50/mo. These prices are not high, but what's a little disappointing is that Arvixe doesn't offer any discount for the initial term.

This company guarantees effective money-back lasting 60 days in support of the account cancelation due to the dissatisfaction of any service. Besides, it makes every effort to diversify the payment methods so as to allow customers to choose a shortcut. The permitted ways are PayPal, credit card, cheques, and so on.

Reseller Hosting Features

By integrating with cPanel, Arvixe brings customers high-level of usability on site building and management because people can get rich features from this powerful control panel. The Softaculous Script Installer also makes it possible for 1-click installation of WordPress, Joomla, Drupal, and many other applications.

Each reseller hosting package includes one free domain. Likewise, a free SSL certificate is also available. Besides, the commonly used features like PHP, Python and Perl have already been installed on Arvixe servers. Generally speaking, the reseller hosting plans provided by Arvixe are feature rich. However, they are far from being the best.

For example, here is a comparison between Arvixe ResellerClass plan with the basic R-1000S plan from InMotion, a reliable reseller hosting provider.

FeatureArvixeInMotion Hosting
Disk Space50 GB80 GB
Bandwidth500 GB800 GB
Control PanelcPanelcPanel
Hosting AccountsUnlimitedUnlimited
Domain Reseller Account
Softaculous Installer
SSD RAID 10 Drives
MySQL5 DatabasesUnlimitedUnlimited
PostgreSQL DatabasesUnlimitedUnlimited
Ruby on Rails
Zend Optimizer
Refund60 Days90 Days
-Learn More

According to the information in this table, Arvixe indeed offers many useful features. But considering the allocation of disk space and bandwidth which guarantee the room for the expansion of reselling business, it is not the most cost-effective choice.

Uptime & Speed

Arvixe utilizes several data centers covering the areas of New Jersey, Chicago, and Dallas. With the complete redundancy and the high performance servers claimed by Arvixe, the company should be able to deliver 99.9% uptime to each website. However, the real statistics haven't show such an excellence. Our monitored uptime averages about 99.8% only. To show the evidence, read the records of the past 30 days.

Arvixe says that all its services are hosted on different servers running SSDs, which should make a difference on the website speed. But in fact, we haven't recognized the high-performance web servers or fast connections because Arvixe is slow in the server response time. This can be seen in the following server response comparison between Arvixe and InMotion.

Technical Support

Arvixe Reseller Hosting Technical Support Arvixe promises to provide professional technical support to guarantee the quality of service and offer prompt solutions to customers. Live chat, phone, and email are the three ways to access support team, which are all available 24 hours a day, 7 days a week. The discussion board also provides a platform for webmasters to exchange experience with others and learn some useful skills from experienced experts.

However, does this mean Arvixe offers each customer with great technical support? Not at all. Many customers nowadays say that the support service is really bad because of the super slow responses and unprofessional answers. Tickets are sometimes ignored, and the support agents on live chat know little about web hosting. Besides, the discussion board has been abandoned for a while.

As technical support is crucial to the customer satisfaction, the after-sale service offered by Arvixe is actually not good for reseller hosting.

Conclusion – Arvixe Reseller Hosting Is NOT Worth Choosing

This review shows all sides of Arvixe reseller hosting service justly without a little falsehood. Accordingly, Arvixe is not a good choice for reseller as it doesn't do well in all of the cost-effectiveness, hosting performance or customer support.

For those who need more suggestions before making up a mind, the following providers are worth a consideration.

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Arvixe Reseller Hosting Review Features

  • OS:
  • Control Panel:
    cPanel & WHM
  • Bill Software:
  • Account Limits:
  • Free Domain:
  • Backup:
  • SSD:
  • Disk Space:
  • Bandwidth:
    500 GB
  • Dedicated IP:
  • Dedicated SSL:
  • Setup Time:
  • Eco-friendly:
  • Service Level:
  • 24x7 Support:
  • Telephone:
  • Live Chat:
  • Email:
  • PHP:
  • Ruby On Rails:
  • Python:
  • Perl:
  • MySQL:
  • PostgreSQL:
  • Secure Shell Access:
  • .htAccess Override:
  • Custom php.ini:
  • Custom CronJob:
  • GZip Enabled:
  • Regularly:
  • Triple-Annual:
  • Bi-Annual:
  • Annual:
  • Monthly:
  • Full Refund:
  • Prorated Money Back: