000WebHost Review, Rating & Secret Unveiled 2018

our editors
2 reviews 3.00 of 5
Not Recommended
000WebHost is famous for providing free hosting services which are claimed to be better than paid hosting. Are there any gimmicks? Cause we know that there is no such thing as a free lunch in the world. Let alone in the business world.

When we searched on Google with the keywords "000WebHost Scam", we got thousands of results within half a second. Then we realized that the free hosting is not as good as it is cracked up to be. Then we decide to study its hosting services, aiming to provide an objective review to our readers and future users.

000WebHost seems to land itself in an awkward situation by offering both free hosting and paid hosting. If its free hosting is so good and popular, why does it take up paid hosting in the second place? Anyway, let's shift our focus to its hosting services for now.

The company offers one free plan called Free Hosting and one paid plan called Premium Hosting. The latter is priced at $4.84/mo without offering any money back guarantee. Basically speaking, the paid plan is a commonplace hosting package with purchasing risks and average performance. That's all for the paid plan and we shall elaborate on the free plan now since it interests readers more.

000WebHost - Hosting Review Chart

Editorial Review
2 User Reviews

000WebHost Speed Review 1.00 of 5

It's understandable that a company would put on as many accounts as possible on a single server to minimize cost and we should not expect too much from something free. But 000WebHost has gone too far.

We hosted a small site on the Free Hosting plan before. In the beginning, everything was fine with about 20 hits per day. As our site got more popular, the HTTP response became slower. When the server response rate became unbearably slow, we turned to 000WebHost for help via email. The reply came sooner than we expected, kindly suggesting us upgrading to the Premium Hosting plan.

000WebHost Reliability Review 1.50 of 5

000WebHost offers 99% uptime to Free Hosting users while the common standard is 99.9% in the hosting industry. It fails to achieve this goal according to the server uptime information released on its official website. In the past month, its uptime was very unstable. For example, its uptime dropped to 98% on September 28th.

The actual results are much worse than the statistics provided by the company itself. Many customers report to suffer from serious downtime lasting for almost 2 weeks because the servers are under constant DDoS attacks. What's worse, in most cases, it's hard for users to get back the missing data because the company usually backs up data once in 7 days!

000WebHost Feature Review 1.00 of 5

The Free Hosting plan comes with limited basic resources including 1500 MB disk space, 100 GB bandwidth, 5 add-on domains, 5 sub-domains, 5 email accounts, 2 MySQL databases and 1 FTP account. These resources are fine for hosting small blogs with less than 80 visits per day, but are barely adequate for hosting traffic-extensive websites.

As for hosting tools, the plan has less than 50% of what a standard plan should have. It does not offer the flexible cPanel or any assistance in installing script, or popular scripting language such as Ruby on Rails, Perl and Python. It only offers PHP as script support and Simple Site Builder and Autoinstaller as site building tools which prove to be of little use because there is practically nothing to be installed. Besides, the plan does not offer Shared SSL or Private SSL, so websites are vulnerable to attacks.

In summary, the features are neither user-friendly nor sophisticated. Newbies are surely to encounter many torturing technical staff while skilled users may not even want to give it a try.

000WebHost Technical Support Review 1.50 of 5

000WebHost does not offer phone support or live chat to Free Hosting users. It only offers email support on a 24/7 basis. However, there are two problems with the email support. First, it is only of symbolic meaning unless people write to purchase. Second, even if people get replies sometimes, the answers are not always to the point or helpful.
  • Denis from Raritan, New Jersey, United States
    submitted on Oct 21, 2014

    I love their support and features. No complaints about that. This company is very unique and different from others. It offers me premium Windows hosting service in just a small budget. Their technical staffs are so friendly that a person who has minimal knowledge can also build a website. Thank you!

    The 6 of 6 readers like this 000WebHost review!
  • Cleave from White Plains, New York, United States
    submitted on Oct 17, 2014

    I just want to send a quick note thanking you for a great support experience. I've had several chat support sessions over the last few years and they've always been very helpful. Today was no exception with Pierre. Keep up the great service!

    The 6 of 7 readers like this 000WebHost review!